On average, it takes between 2-5 business days for your Momentum product to arrive. If you have multiple cameras, they may show up on different pages. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. There are two ways to activate the siren. To reset the Knok through the manual method, you must first detach the doorbell from the wall. b. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . You will see a capped port within the camera. 3. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! Tap on the microphone icon on the left side of the bottom tool bar. Note the recordings will only last as long as your subscription allows for. b. Wiring Assembly instructions. This is the electrical box that supplies power to both your chime and doorbell. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4 and in FAT32 format. Enter the WiFi credential. It will also depend on the size of the object you are trying to see as well as the environment you are in. Tap the button again to stop recording. You will receive an email notification on every step of the process. Single Blinking Blue Light: Camera is connected to a Wi-Fi network. 1. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use Wi-Fi on your mobile device while streaming. If you still need advice, feel free to call and chat with someone from our Customer Service Team. Step 1 Confirm your camera matches the picture shown. Smart phone or tablet running Android 6.0+ or iOS 9.0+. Click the link in the email to confirm the registration. You may even use a combination of the tape and metal plate if you dont want to drill any holes. 3. Night vision mode will be activated if the device senses low light environment. Compatible garage door opener (Cannot have, and not limited to, openers using Security+ 2.0, MyQ technology.). No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Tap the middle left record icon. The other option is to subscribe to aMomentum Capture subscription. Connect the provided wires into the terminals. Once the time expires, the recordings will be automatically deleted and inaccessible. Once the card is inserted in the camera, the app will detect that its in the incorrect format and will allow you to reformat it directly to the proper FAT32 format. Products in one simple app pairing in the Bluetooth System Configuration Menu monthly fee ( required! The burglar would not be able to use the device to access your account. First make sure the microSD card was properly inserted. To ensure youre downloading the correct version, follow the quick start guides reference with the app icon image. You can also check out our How-To videos, and the downloadable pdf instruction manuals on each product page. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). The camera has Infrared (IR) night vision built right in. More information on how to do this here. Install the thermostat. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. Is the Niro device making a clicking noise when you trigger the garage door from the app? i. Upgrading from your subscription storage duration will be begin immediately and your billing cycle will automatically start. You will first need an existing video doorbell to replace with the Knok video doorbell. Your micro-SD card must be 128GB or under. a. You must wait for the entire 20 second clip to record or else it will not save. While the Wi-Fi is being connected, the camera will show a blinked blue light. b. 1. Shop Momentum Axel Indoor 1-Camera Micro Sd Security Camera Systemundefined at Lowe's.com. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Select from the options and remember to save the rule once finished. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. Follow the prompts in the app to create your new Momentum account. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. Sure you can! If you have an existing wired doorbell, theres a good chance that the Knok will also work on your home! Sure! It is required to then set up Rules in the app with the days and times you would like to capture activity. From the Momentum app, select the Arias camera tile. If youre unable to restart your device from the app, your device may not be connected to the internet. Is your thermostat far away from the router? This Niro is not meant for outdoor use, so we can only recommend they be used indoors. Yes, it has IR (Infrared) Night Vision. Tap on the yellow tile to turn on/off the lights. Solid Blue Light: A user is streaming the camera video live. Tap Unbind Device at the bottom and tap Confirm to remove the thermostat from your account. DO NOT disconnect the wires. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. A. There will be a new garage control tile for the second door on your dashboard. Tap the middle left record icon at the bottom of the screen. This is a standard home WiFi router. 2. Subsequently the device will be automatically removed from the previous user account. Tap the Settings icon from the devices main screen, then select Parameters and scroll down till you see Key Lock. Download the Momentum Smart Thermostat App. Here are the requirements: 1) Turn on Privacy Mode for your camera. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). In order to function, the Axel, Cori, and Robbi need to be directly connected to a power source. Please follow these setup instructions here for further details. e. Near chimneys. Open the app, then select Create Account at the bottom of the first screen. 2. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. Use your router admin to forward port 8001 and you should be good to go. Selecting this button will have the camera start recording. The device will still be linked to your account with either method. Create a new user account, pair the device, and youre set to go. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. 1. You do this by matching the box contents with the list of Whats in the box on the side of the box! - There is a metal bracket that locks the micro-SD card in place. Tap anywhere on the screen to bring up the top and bottom bars. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. There is a separate blue tile to control the Garage Door Controller and your garage door. You will need to reset your device either from the app or the reset button inside the Knoks camera. Included in the product box are materials you can use to securely mount your camera: You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to the bottom of the garage door opener. Open the app and open the menu side bar. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. Scroll down until you will see the option bars. 2. You may customize your dashboard to your preference. The Momentum Axel is an indoor HD Smart Home Security Camera with remote monitoring capabilities that can be accessed from anywhere with an internet connection. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. There could be several reasons. You may also adjust the sensitivity level in this screen. Right now, Windows-based phones are not compatible with Momentum. Currently we do not have a plan to allow 24 hr recording. a. There could be a few reasons. 8GB = 9 hours We currently accept payments via Visa, Mastercard, American Express, Discover and Diners Club. SAVE THE RECEIPT! Momentum Camera app notifications are not working properly. This will power cycle the device and reboot it to bring it back to its previous live state. Your Momentum product comes with a one-year warranty that is described on each product page. It must also be at least Class 4 or higherand in FAT32 format. This will take you directly to the live view screen. Youll need it to claim the device under our free one-year warranty. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the Activity option for your device, and then select Videos., If you have a micro SD card recording, go to your Dashboard, select the Activity option for your device, and then select SD Card.. Select the camera that you want to view and enter the live view camera screen. You are able to magnify live video feed while in the full screen mode. 3. Remove the cap and insert the micro-SD card into the slot. The Premium plan saves recorded videos and photos for 30 days. Insert your micro-SD card into the micro-SD card slot on the left side of the camera. momentum axel camera not pairing. Execute Phone Selective Pairing in the Bluetooth System Configuration Menu. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Login to the Momentum Smart Thermostat app and select your thermostat devices tile to enter the Control screen. For example, Auto (74-76F), Eco (70-80F), Away (65-85F). You can also rename your dashboard as you wish. a. 2) Open the app and select Axel. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. While you are viewing the selected recording, press the download button at the lower right corner. This means transparency. This makes it very portable, in case you want to try it out in various rooms of the house. Tap the middle right camera icon. A. Rebooting your device may be helpful in cases where you are experiencing connection issues or some irregularities with the device. Select you System Type. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. If the Aria is still connected to the internet, you may restart/reset the device from the app. Select Knoks camera tile to enter the live view screen. From the Aria cameras live view screen, tap the settings icon at the top right corner. Support for desktop devices is not currently offered. If there are wires, then the Knok is likely to work with your system. a. Timing allows you to set temperature schedules for any time of the day of the week. Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. Check that your routers firewall is not enabled and doesnt block the thermostat. Your camera may have lost internet connection. On the apps dashboard, you should have a yellow light control tile. Youll need it to claim the device under our free one-year warranty. Make sure your cameras pairing process was successful. Selecting this button will take a photo from your Momentum camera. If it asks for a PIN, enter 0000. You may also get an alert in the Momentum app that your micro-SD card is about to be full. The recordings will then loop around and record over the earliest saved data. These double motion verifications help create more reliable alerts. Simply follow the steps below. Selecting this device will automatically load your feed. You must have an existing Momentum account to manage a cloud subscription plan. 3. 1. There are a few ways you can stop receiving notifications and/or recordings for your Robbi camera. Yes, just like a standard floodlight. Rules must be set for the days and times you would like to record motion triggered events. We recommend to set up the device hanging under your garage door opener. Then select the free Lite plan and proceed to Submit to save changes. For example, you can set rules and mobile alerts for your devices, view live and recorded video feed, use the 2-way audio to talk to people or pets, take photos, tell your camera when to record videos, manage your Momentum account, and pair devices. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) We are here to help! We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. These are all controlled from the Rules selection on the Momentum Menu. You may then proceed to follow the same initial pairing process. (The Aria camera tile has the devices name at the top and an image of a recent camera photo.) We recommend the Aria to be placed any wall mount location where there is an existing floodlight, and at least 6 feet above the ground. Select the micro-SD card icon to view the saved recordings and photos on the micro-SD card Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. A stable WiFi connection Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Subscriptions are automatically canceled due to non-payment and all video history erased. There are a few things you would need to verify if the Knok will work with your home. If you think you are missing a part, please contact our Customer Service Team: The siren may only be manually activated from the app. To edit the Auto range, start by taping the Edit button on the apps control screen. The Momentum app is capable of working with your Nest Thermostat device. 1. You will need your WiFi name and password when connecting your Meri thermostat to your home WiFi network. 2. To view your cloud storage recordings: Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. The Premium plan supports up to 5 cameras. Your pairing mode will be back. Make sure you have the latest app version available from the app store. Take everything out of the box and make sure you have all of the parts. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. Of course! If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. Tap Set to lock the desired temperature. b. For more detailed instructions select the appropriate help section for your product in this Help Page. Unfortunately, prior generation cameras (MOCAM-01/02/03) the old devices are not compatible with the new App. Click here to learn more about the Momentum Aria. You do this by matching the box contents with the list of Whats in the box on the side of the box! But it can also be securely mounted on a table, wall, or ceiling. There should be a solid WiFi signal icon on the main device screen. Send us a message. Tap on the blue tile and confirm the selection to activate the siren. Any advice or some tip how to solve the problem? Make sure to follow the labels for the LOCK and OPEN positions. Forum With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! - Open the rubber cap from the side labeled OPEN. The Pro plan saves recorded videos and photos for 60 days. You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. For more information on our compatibility list, click here. Here is the basic sequence of steps to follow. No problem! 1. A Restart will allow you to retain the same settings, but a Reset will wipe the connection and Wi-Fi settings. The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. You may then speak into your mobile device, and the sound will be transmitted to the garage door controllers speakers. Make sure to have a stable Wi-Fi connection in the area before you proceed. You may even use a combination of the tape and metal plate if you want to be able to remove the camera from the garage door opener easier. 2. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. b. No, each subscription is specific the unique account used when signing up. a. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. We usually process your order within one business day. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. It is not recommended to be installed hanging on a ceiling. You may also subscribe for additional cloud storage if youd prefer. You will need a 2.4GHz router (802.11b/g/n) on your home system for WiFi connectivity. Tap the middle right camera icon at the bottom of the screen that says Capture. Our Momentum app only works on iOS/Android smartphones or tablets. b. Tap anywhere on the screen to bring up the top and bottom tool bars. The Niro is not designed to sustain rain or other harsh weather environments. Tap + on the screen to set the value to 1 You will need to reset your device by holding the devices reset button for at least 7 seconds until the red solid light appears on the devices LED indicator light. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. If you have access to the other account, unbind the device and logout from old account. One is through the separate blue Siren control tile. The device has Infrared (IR) night vision built right in. 4. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. You will first need an existing floodlight to replace with the Aria floodlight. Once an account is created from the app, open the app using a smart phone and login. Select Knoks camera tile to enter the live view screen. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. Once the new password is set, you can use it to log into your account. The camera will then be ready to pair again. Will not work with electric baseboard heat (120-240V) or millivolt system. First make sure the light is turned on before adjusting the brightness. Make sure you remember the password! [Insert diagram]. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. Select which camera for the rule, the trigger, the days, and the time range. ii. See our compatibility list here. 1. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. 16GB = 18 hours Refer to the Quick Start Guideand User Manual for more details. To update the firmware, view the live video screen for the individual camera. Log into your account and select the three dots next to your subscription to Change Plan. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. There could be a few reasons why the app is not opening/closing the garage door. Make sure your cameras pairing process was successful. c. Transformer with 16-24V AC Night vision mode is automatically activated when the camera senses a low light environment. Remove the jack, turn off the headphones and turn them on again. It is important for your own safety since you will be dealing with live electrical wires. 2. You can also change the size of the tiles if you want to have some larger or smaller than others. Pairing IMPORTANT: Make sure your mobile device is connected to the same Wi-Fi network as the one you will be connecting the camera to. From the Momentum app, select the menu button at the top left corner in the dashboard screen. Just swipe left or right to access the additional camera tiles. 4. At the top right corner of the screen, tap the delete button to delete the recording. Yes you can! If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. If successful, youll see the lights come on, followed by audio instructions to attempt to re-pair the device again. 4. Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. b. Press the + button to add a rule. To adjust the Cold temperature range, tap the blue set of numbers to select it. 3. Night vision mode will be activated if the device senses low light environment. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. Then, click the Payment tab and select Change to update your information. 3. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. You can tell if the wiring is correct by testing the heat/cool/emer modes. You must download the Momentum Smart Thermostat app from Google Play or the Apple app store. However if you want to maintain your videos for a longer period of time or just want to back-up those recorded videos, you may use a micro-SD card to do so. Hold the reset button for 10 seconds or until you hear the reset tone. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. Try force closing the app, then open back and try re-pairing. Check your compatibility. 3 9 Sennheiser Audio equipment Music 9 comments Email: help@momentumcam.com. Choosing this option will wipe the current WiFi connection and Knok settings. Tap anywhere on the screen to bring up the top and bottom bars. For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. Download the Momentum" app and create a new user account. However, you may use one if you want for additional backup storage. Your micro-SD card must be 128GB or under. Robbi 1080P HD Smart Home Security Camera. a. This is necessary because the wiring must be available for the direct connections. This is your Momentum Apps home screen where you can view and access all of your paired devices. Once its full, it will loop around and start overwriting starting from the oldest recorded data. Follow the prompts in the app to create your new Momentum account. i. Every rule is set separately, and every separate rule has its own trigger. c. Near windows or areas that shine a lot of sunlight 2. Momentum 2.0 pairing issues devices! Selecting this button will snap a shot from your Momentum camera. Update: The newer versions of the Momentum cameras work significantly better. Use the Up or Down arrows to increase or decrease the cool temperature value. 3) Turn off notifications for the Momentum App from your phones app settings. Here are some options for resolution of the problem: 1. b. Then select the Update Firmware button from the list. Tap on the tile to access the control and live view screen. Android Momentum App Link (Google Play Store). The other way is in the live view screen. With your hands-free device in Bluetooth- Pairing mode, select Momentum in the list of devices detected. Youll need it to claim the device under our free one-year warranty. To unlock the device, select any option on the screen and it will prompt you to enter the password. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. The device has Infrared (IR) night vision built right in. Take everything out of the box and make sure you have all of the parts. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. From here, you may adjust the top view and camera view motion zones. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. If its not, then youll need to reformat the microSD card using a computer. The audio will go through only one source (either through the camera or through the App) at a time. However, the camera itself does not having a zooming lens. You must have a C-wire (24V AC) to power the Meri thermostat. Momentum App 2.0 - Pairing A Device Part 1 - YouTube 0:00 / 1:24 Momentum App 2.0 - Pairing A Device Part 1 9,582 views Oct 7, 2020 28 Dislike Share Save Momentum Camera 2.08K. At the login screen you will see a Forgot password option. If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Check that you have a strong Wi-Fi signal around the doorbell. You will then receive a verification email link. Yes! b. 4. 3. 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