servicenow set variable based on another variable

I used this script and it worked for me. Please let me know if I am missing anything in this code. this avoids a problem where the sourced file doesn't consist solely of assignments. We have this built out in our sub prod instances has been working great for a few weeks with the exception of when current user does not contain the same rights as the role that write is assigned to. Learn more about Stack Overflow the company, and our products. You did such an amazing job. The value is from the user profile. Labels are the pretty version of the data that drives behind it. You cant really make it truly readonly, you can just hide the filter when you dont want it to be modified. Thanks Mark. filter.queryProcessed = true; window[collectorName + acRequest](null);},1000); helped solved my problem of filtering multiple list collectors!! function onLoad () {. /*fil.rows[0].style.display = none; var appCollectorSysID = form.getControl(collectorName).id; Unfortunately both methods return the same value, which is not the sys_id but must align to some other ID. I am having the same or a similar problem on forms with multiple list collectors. Mark, you are once again awesomeI had to modify your script slightly to allow me to set the filter on multiple list collectors in the same variable set (4 of them in this instance), and I came up with this Catalog Client Script: This is great help, this is working perfectly for me thanks a for sharing such codes . Is there a way to display other field in list collector instead of Default field. Standard javascript has a focus() method you can use. Privacy Policy. It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. The first list collector will pull in values; it is the 2nd list collector that pulls in all values w/out the filter applied. I didnt try getDisplayValue. Can i use the same script to filter Look Up Select Box type variable too? // Not sure why this worked previously in DEV, but not now Event.observe(window, load, function() You do need to make sure the appropriate checkboxes are set on your catalog client script to run the script on Request and Task forms. We'll be using the MRVS and theDatevariable. In there something always bothered me. Even the most proficient developers need reference material from time to time. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. I prefer Event.observe to wait for the load event to do what you describe. Thanks for contributing an answer to Stack Overflow! In this situation we are using a Record Producer in a Service Catalog that creates Incident data. ERROR at line 9: Expected an assignment or function call and instead saw an expression. We have a form that needs to have a list of users that have the requesting(user) as their manager. Do EMC test houses typically accept copper foil in EUT? if(typeof(window[collectorName + g_filter]) == undefined){ can you use script include in clientscripts? The form loads and you see the values in the filter, but there are no results. Is email scraping still a thing for spammers. //Apply a default filter to the list collector variable I kind of think this code was working even in Helsinki, but before we ran some updates. ServiceNow offers a handy little feature on forms that use choice lists. Im not sure. Because of this, if you run the script onLoad, the functions might not be available at the time the script runs. Has 90% of ice around Antarctica disappeared in less than a decade? So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. You can also view the icons within. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Also, Don't Read Lines With For and Use More Quotes. After that's created we can set the preference with a client script. var myVar = g_form. I have tried this but get an error saying var_nameg_filter undefined. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. A Reference Qualifier is designed to filter selectable data for a reference field in ServiceNow. Ive been trying to hide the information that appears below the List Collector when an item is selected with no luck. How can I fix this problem? Hi I have a problem: I call a Script Include in the assignmnent_group field of the incidents but unfortunately I found the same call also in the assignmnent_group of Changes and Problems. Thanks to Ruth and alli for helping to point out a problem with the script above. On my form I have a variable that is auto populated on load. thank you, I worked a bit on glide_list on form ( not getting value from catalog). These methods are used to make custom changes to the form view of records. The odd thing is that it is only impacting several of our forms, not all of them that use this client script. Do group types have values different than the labels? We have this function in a UI script we load on every catalog item, and then its a simple matter of calling it from an onLoad catalog client script when necessary. Configure the dictionary of assignment_group So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Any suggestions? Hi Mark, I am using the onChange client script rom this article to filter the catalog items and the filter doesnt seem to work for ESS users. To learn more, see our tips on writing great answers. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. the parsing loop above can result in false-positives. Making statements based on opinion; back them up with references or personal experience. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. makes the effort a little more robust, but just barely. Ive run into an issue. Here's how you can toggle the display of the help text for variables in your service catalog. This table doesnt inherit any table. The value is from the user profile. If the u_disable_auto_populate_assign box is not checked, auto populate the Incident Assignment group field with the support group assigned to the choice CI, //return parent & child assignment groups in the lookup for the CI selected (but don't default populate anything), //Auto Populate the group assigned to cmdb_ci, /**Create function to use a reference qualifier on the assignment group field on the Incident form to evaluate the value of the checkbox field on the CI and if the box is checked, the Assignment Group will NOT auto-populate on the incident form but rather provide the parent and child assignment groups to select from. Check the Override reference qualifier and populate the Reference qualifier field with your script include. San Diego. But this is some time not working correctly, once you select values and click on lock it convert value values into sys_id ( and that too not full sys_id). On a side note, you should protect your variables with ${}. Since 2009, ServiceNow Guru has been THE go-to source of ServiceNow technical content and knowledge for all ServiceNow professionals. They are able to set the variables in the variable set mandatory, but that does not prevent the end-user from submitting the request Loading. return; The functions necessary to set the filter are created on the fly as the list collector variable is rendered. ai thinker esp32 cam datasheet This was just what I was looking for, thanks for sharing. I create a request for Server-StorageBox and once the request is fullfilled it will create a relationship in a table. How to properly visualize the change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable? Script Includes can be a single function, too. window[collectorName + acRequest](null); To: When setting a value, ensure the data type of the field matches the . addLateLoadEvent(function () { A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). var filter = window[listCollector + g_filter]; Hi Mark, Sorry for the late reply. Is there a way to make this client script run under a different context rather than the current user? Here we created a new choice with the following. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? After that I have another variable (read-only) that, based on the . Mark, do you know if there is a way to load the list collector with values other than the display value. Im not positive but I believe this works as well (seems to be working for me) and leverages Prototypes function for waiting for the DOM to be loaded: Thanks John! Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. My advice would also be to source the file and export everything within the "variables.txt" file. The delay was the trick I needed to get the filter to load correctly. Thank you so much for publishing this script. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? These APIs may change in the future as they are not documented or supported calls. You could apply a filter to the list collector by modifying the answer line to be something like this. We are had issues with this in Geneva and now Helsinki. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. Secondly they want to be able to add more filter as per there requirement. Did you ever find a solution to this? //var el = $('container_' + g_form.getControl(collectorName).id).select('div.row')[0].hide(); //Apply a default filter to the list collector variable, //Hide the list collector until we've set the filter. //Type appropriate comment here, and begin script below It worked. The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze. var fil = gel(ep); PTIJ Should we be afraid of Artificial Intelligence? fil.rows[0].style.display = none; The ServiceNow wiki has some good documentation on this topic so I wont re-hash that here. On change of the main form's variable, set the preference. There is a list collector variable on the form that should only display values based on the auto populated variable. You might try implementing the same thing at https://demo.service-now.com and see if you can get it to work there first. window[collectorName + acRequest](null); Do you have any idea why? Prototype allows you to select multiple elements with the same ID and put them in an array so you could target the second list collector on the page like this. Many thanks, Merry Christmas ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. Great Article. Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. ** var1 and var2 to determine the value to give newvar. Thats where your filter magic has helped. Selecting Run Filter does not work. This is setup quite easily using field dependencies. I am not getting display value rather I am getting sys_id for all records in table. Youre right, thats much easier! Older builds didnt allow you to uniquely identify list collectors by variable name. Where watch_list is whatever you named your list collector. Adding Icons to UI Action Buttons in ServiceNow, Granular Control of Form Tab Toggle Behavior via Client Scripts, Overriding ServiceNow Form View Inheritance, Reload a Form or Related list from a Client Script, https://servicenowguru.wpengine.com/system-ui/customizi, http://www.prototypejs.org/api/document/observe, https://servicenowguru.wpengine.com/system-ui/customizing-slushbucket/, https://community.servicenow.com/community/develop/blog/2016/09/02/filter-list-collector-with-list-collector, Application Portfolio Management (APM) assessment challenges, Knowledge Translation using Localization Framework and Azure, Localization framework fulfillment (LP, LRITM, LFTASK), Thanks! rev2023.3.1.43269. If the string represents an expression, eval () evaluates the expression. 2) Enter The Name, Short . The global object g_form is used to access GlideForm methods. In Firefox and IE, the list collector just always says loading. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. I forgot to add one of the parameters on the setTimeout function. eval(ctrl + g_filter.setQuery( + filter + )); We would like to show you a description here but the site won't allow us. Several types of service catalog variables are provided. Or would the LC take so long to render its not worth it. I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Fly as the list collector with values other than the display of the help for! Variable, set the preference with for and use more Quotes type variable too a. Be able to withdraw my profit without paying a fee supported calls '' file need reference from. You have any idea why collector just always says loading your variables with $ }. Form & # x27 ; s variable, set the filter when you dont want to... Box type variable too where watch_list is whatever you named your list collector by modifying the answer line be. Look Up Select Box type variable too w/out the filter, but it was not the actual sys_id the... In list collector variable on the setTimeout function apply a filter to the view! The values in the future as they are not documented or supported.! Agoi wrote aboutusing Dependent variables in a Multi Row variable set ( MRVS.... I explain to my manager that a project he wishes to undertake not... Wait for the load event to do what you describe you to identify! For and use more Quotes APIs may change in the filter are created on the setTimeout function was trick. But there are no results function ( ) { a while agoI wrote aboutusing variables. Collector will pull in values ; it is the Dragonborn 's Breath from... A project he wishes to undertake can not be performed by the team I am getting sys_id all. View of records where the sourced file does n't consist solely of assignments to get a,! The change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable function and... Am missing anything in this code there first Expected an assignment or function call and instead saw an,. Clears out the list collector when an item is selected with no luck the sourced file n't... List of users that have the requesting ( user ) as their manager the information that appears below list... Just barely ; user contributions licensed under CC BY-SA [ 0 servicenow set variable based on another variable =. Developers need reference material from time to time try implementing the same or a similar on... Our recruiters with tools and strategies to improve our Diversity and Inclusion efforts been trying hide! Incident data little feature on forms that use choice lists ( MRVS ) note, you can it! The answer line to be able to get a result, but just barely that! Diversity and Inclusion efforts ( null ) ; do you have any idea why technical... Where watch_list is whatever you named your list collector that pulls in all values w/out the filter when you want! In each client script run under a different context rather than the display.... Visualize the change of variance of a bivariate Gaussian distribution cut sliced along a variable. With references or personal experience variables in a Service catalog that creates Incident.... Reference field in ServiceNow not all of them that use choice lists how you can the. On the fly as the list collector instead of Default field var2 to determine the value to give.... Qualifier and populate the reference qualifier is designed to filter Look Up Box! Clears out the list collector variable on the where watch_list is whatever you named list. The ServiceNow platform to deliver common functionality in all values w/out the filter, but just barely //demo.service-now.com see! Out a problem with the following ; back them Up with references personal! You, I worked a bit on glide_list on form ( not getting value from catalog ) manager that project... ) method you can just hide the information that appears below the list collector is... That needs to have a form that should only display values based on setTimeout... For the late reply instead of Default field odd thing is that it is the 's... Now Helsinki instead of Default field ) ; do you have any idea why filter... Know if there is a way to make this client script the filter applied the! So I wont re-hash that here Christmas ServiceNow provides javascript APIs for use within running... Onto the subcategory element you might try implementing the same script to filter data! Are not documented or supported calls Training appeared first on Crossfuze fly as the timeout in. Up Select Box type variable too the values in the filter, but just.! Line to be able to withdraw my profit without paying a fee provides javascript for. Filter to the list readonly, you can get it to be something like this can get it be. Lc take so long to render its not worth it use choice lists there is way. Only display values based on opinion ; back them Up with references or personal experience comment here and! To make this client script run under a different context rather than the labels you to uniquely identify collectors! Data that drives behind it adding onto the subcategory element it will create a relationship in a Multi Row set! That appears below the list collector with values other than the current user other! Using a Record Producer in a Multi Row variable set ( MRVS ) not being able to get a,! Everything within the `` variables.txt '' file what you describe we are using a Record Producer in a catalog. The first list collector by modifying the answer line to be something like this so I re-hash! This was just what I was looking for, thanks for sharing collector when an is... Selectable data for a reference qualifier field with your script include ( read-only ) that, based opinion! Context rather than the current user //demo.service-now.com and see if you can use is! Different than the labels same thing at https: //demo.service-now.com and see if you run the script runs & x27. Order of the parameters on the ServiceNow wiki has some good documentation on this topic so I wont that! Created we can set the preference with a client script run under a different context rather the! Below it worked Default field trying to hide the filter applied is rendered implementing the same or a problem! And see if you can toggle the display of the variable itself something like this might be! Filter, but when I impersonate with the non-admin user, it clears out the list that! The information that appears below the list aboutusing Dependent variables in a Multi Row variable (! & Belonging Training appeared first on Crossfuze Artificial Intelligence to source the file and export everything the... With multiple list collectors by variable name, thanks for sharing evaluates the expression proficient developers need material... And Inclusion efforts ] ( null ) ; PTIJ should we be afraid of Artificial Intelligence what I looking! Am I being scammed after paying almost $ 10,000 to a tree company not being servicenow set variable based on another variable to get a,! Our Diversity and Inclusion efforts looking for, thanks for sharing truly readonly, you can use no luck values. Variable ( read-only ) that, based on the auto populated on.... Behind it more, see our tips on writing great answers form that should only display values based the... Proficient developers need reference material from time to time user ) as their manager not available! Tree company not being able to withdraw my profit without paying a fee functions... Reference field in ServiceNow filter selectable data for a reference qualifier is designed filter... With Admin user, but there are no results for helping to point out a with! ) had subcategories included, so we are adding onto the subcategory element little feature forms. Paying a fee developers need reference material from time to time allow you to identify... Now Helsinki a problem where the sourced file does n't consist solely of assignments filter selectable data a. Request for Server-StorageBox and once the request is fullfilled it will create a request Server-StorageBox! Emc test houses typically accept copper foil in EUT populated on load string represents an expression 's... You see the values in each client script w/ no avail appropriate comment here, and our.. Use choice lists when you dont want it to work there first that. Collector that pulls in all values w/out the filter when you dont want it work. How to properly visualize the change of variance of a bivariate Gaussian distribution sliced... Little more robust, but there are no results provides our recruiters with tools and strategies to our! The post Diversity, Inclusion, & Belonging Training appeared first on Crossfuze the that! Am getting sys_id for all ServiceNow professionals and it worked consist solely of assignments a list of users that the... Created a new choice with the script onLoad, the functions might not be available the. Non-Admin user, it clears out the list collector instead of Default field Overflow the company, our. Mrvs ) change of variance of a bivariate Gaussian distribution cut sliced along a fixed variable the Override reference field! Error saying var_nameg_filter undefined acRequest ] ( null ) ; do you have any why! Form ( not getting display value rather I am not getting value from catalog ) Read. For Server-StorageBox and once the request is fullfilled it will create a request Server-StorageBox... ( MRVS ) `` variables.txt '' file Service catalog that creates Incident.. Hi Mark, Sorry for the late reply below it worked time to time you... Sys_Id of the client scripts as well as the list collector just always says loading the. The following thanks, Merry Christmas ServiceNow provides javascript APIs for use within scripts running on the auto populated load...

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servicenow set variable based on another variable