The serial number is invalid. A flashing green light indicates that the door control module is connected to a Wi-Fi router but has not established a secure communication link to the cloud. The cloud and the door control module will exchange keys/tokens, so a secure communication link is established. The serial number is 15 digits and starts with F0AD. I can only get the door down by holding down on the wall button. You can also select to manually enter the network name in the app. When the blue LED turns off the association of the door sensor to a door button is deleted. Make sure the door position sensor is mounted in the correct orientation and is located on the top panel of the garage door so that the sensor is vertical only when the door is fully closed. What does the color of the LED next to the blue Wi-Fi button mean? Each time it fails, it waits longer to retry. If you wire the garage door to door 2 in the back of the door control module, then you must connect the door sensor to the middle button to control door 2. If Wi-Fi has not connected or if the app has not prompted you to select the status of your LED light after 5 minutes, verify that you have a good Wi-Fi signal in the garage and try again. Connect the two wires to screw terminals along with existing wires. Press the door button again and the blue LED goes off, indicating that the door button is no longer associated with the old door position sensor. Each time it fails, it waits longer to retry. Contact customer service to help you walk through setting up a new account with a valid email. The LED will change to solid green. Check connections at powerhead terminals and at wall console. Once in settings, find the option labeled Cellular and tap to open Cellular settings. To use this method, press and hold the Wi-Fi button until the device beeps. When you pull the activation tab on the door position sensor, the door sensor will automatically look for and pair with door button 1 on the door control module. If power is OK: Check connections at powerhead terminals and at wall console. Communication could also be disrupted if the path between the door position sensor and the door control module is obstructed. Get the Genie quality and dependability that you can count on along with control from the . Garage Door Troubleshooting Guides Setting Genie Chain Drive Limits 1. The door sensor link status in the app is, Connection Unknown. What do I do? Watch entertaining and instructional videos from The Genie Company. Communication can also be disrupted if you press and hold the door position sensor button for more than 5 seconds when the door position sensor is paired to a door button. Make sure that the Wi-Fi router is out in the open, not behind a flat-screen TV or in a cabinet. While an alert is being performed the blue LED for the door that is about move will blink. You can either watch the complete video or just watch the individual videos that cover each step in the process. If there are no screw terminals or wiring connected to your wall control push button, it may be a wireless wall control, so you can not use it and have to connect directly to the garage door opener instead. For example, the door position sensor LED will blink fast or slow for a while, then the LED will turn off to save battery power, waking up every so often to see if it can reconnect to the door control module. Are there any videos that show how to install and setup products? After 2 failed consecutive commands, the system with shut down. A Time Range Rule sets a schedule for your garage door. What do the LED lights in the upper right of the door control module mean? A solid green light indicates that the door control module is properly connected and ready for use with the app. The compatibility guide that provides details on the garage door, smartphone, router, and smart home system compatibility is available here. Clean the door where the door position sensor will mount and install double-sided tape to the back of the mounting bracket and affix the bracket to the door. Look at the images below to find the location of the QR code on your model of garage door opener. You may be interested in popular brands below: Beamup, Genie. I cant download the app on my smartphone. The compatibility guide that provides details on the garage door, smartphone, router, and smart home system compatibility is available. Box 67 | Mt. Luckily, there are some ways you can resolve this issue yourself. If you need to replace a door sensor, you will need to remove the association between the door button and the old sensor. Delete the existing association of the door position sensor and the door button (see FAQ above), 3. What do I do? 25 Feb/23. The app will not operate my wall mount garage door opener. When the power on the door control module is off, the door sensor begins a fast flash and attempts to communicate, but when it fails, it pauses and then retries. When the door position sensor battery dies, this message will appear on your smart device: Paired But Not Connected. Blue wire nuts. 1993 City Hunter: A collection of bloopers and outtakes is shown throughout the end credits. How do I wire the door control module to control my garage door? You can call the customer care team at 866.599.4995 Mon-Fri 9am-8pm EST, Sat 10am-6pm EST or via email at ac-ohd-support@overheaddoor.com. If the door history indicates that a smart home integration operated the door, you can disconnect the smart home system by removing the garage door from the smart home system. The serial number is already owned by another user. At the top of the page, tap to turn the green switch on the right-hand side of the screen off. Please check that your network is available and that there is adequate Wi-Fi signal strength at the garage door opener. When you connect your smartphone to the gdocntl-xxxx network, the smartphone app gets a list of networks that the door control module can see. By pressing the open/close button in the app, By a smart home or voice control system that you set up. Common Genie Aladdin Connect Smart Garage Door Opener Problems Troubleshooting. If not, check fuse or circuit breaker. What do I do? You may have to update your email app to the latest version, change the security settings in your email app, or use another email app to access the email that allows you to click on links. Slow blue blink - If the door position sensor LED start flashing slowly, approximately once per second, the door position sensor is trying to connect to the door control module. If your garage door opener has colored terminals, you can review the manual to confirm which terminal is for the push button or just trace the wire from the push button to the garage door opener. What do I do? You should see a solid green light quickly, but it can take up to 5 minutes. Supported browsers are Safari, Chrome, and Edge for iOS and Chrome, Firefox, and Edge on Android. Where can I find the QR code for the serial number on my device? The status of my doors is not up to date. Aladdin Connect is a smart garage door opener from the Genie brand. See the FAQs above to get more information on how to address this error. If the light remains flashing green after 5 minutes you may have ports on your Wi-Fi router that are blocking traffic between your device and the cloud The network does not have WPA or WPA2 encryption. My garage door will not go down using my transmitters. The serial number on a ceiling mount opener is on the bottom or the side of the of the device under the lamp cover on a white sticker. of insulation. The activation link will only work on a mobile device only if the app is already installed on that device. If you do not hear the beep or the LED light does not turn yellow after several seconds, unplug the door control module, wait 30 seconds, then restore power. If you have already setup this device using another account, you cant add it to a new account until it is deleted from the old account. First, you can make sure that the Wi-Fi router is out in the open, not behind a flat-screen TV or in a cabinet. Check that you have two bars of Wi-Fi signal strength. For example, the Genie 2128 Connected Pro Series with Aladdin Connect is a . Program the wireless keypad to the garage door opener on a single door. I cant find the email or the activation link to activate my account. You can also go to the door screen and click on device setup to find a configure Wi-Fi button. The retrofit kit installation video is available, You can call the customer care team at 866.599.4995 Mon-Fri 9am-8pm EST, Sat 10am-6pm EST or via email at, to serving the community and supports local and national charities. Once you hit configure Wi-Fi, the app will take you through the steps to connect the device to your new router. Become a Genie Dealer. The light above the door button will begin flashing blue indicating that the door button is ready to be paired with a door position sensor. If there is no operation in the door history log during the specified time period, then look at the log to see if the operation was offline during the specified time. Staples can cut insulation and short wires. Explore our product and support offerings today. Paired not Connected means that a door sensor that was previously connected has lost its connection to the door control module and the LED above the door button on the door control module is. Products Suggest Related Reviews. If you have forgotten the email address that you used as your username, you can select forgot email on the login screen, then scan the QR code on your Wi-Fi device, enter your first and last name, and then answer a security question to find out what email address you used as your username. The notifications are customized by going to the main menu and selecting manage notification. H. DIRECTV Community Forums. It works with Android OS 7.0 and higher and iOS 12.14 and higher. Their Genie garage door opener was the first mass-produced radio-controlled residential garage door opener. It will blink for up to 30 seconds. legend high school jason jacob; how to do a plus or minus sign on webassign You can connect a smartphone or computer to an embedded webpage in the door control module when it is in configuration mode. They can see if the door is open or closed but cannot add more users or create rules. Clean the door where the door position sensor will mount and install double-sided tape to the back of the mounting bracket and affix the bracket to the door. Change the wiring - The wiring on the back of the door control module determines what button will operate the door. You can turn on and off notifications from the main menu by clicking manage notifications. Troubleshooting Guide- for models 1022, 1024, 1042, 2022, 2024, 2042, 2027. These bands can both provide reliable Wi-Fi to your home. There are many ways to operate the door. Check power source. Full access users can control the door at any time unless/until the master account deletes the invitation. My google investigating showed this is likely because it is setup through the app already from the previous owners. The opener still works and I can open and close the door with the app on my phone. The garage door opener is not compatible with 5 GHz networks. Try turning off cellular data on your smartphone and trying to configure Wi-Fi again. Be sure that you are putting the QR image in the camera field of view on the camera in your smart device. My username is not a valid email address. There are several possible reasons for the error. If you scanned the QR code on the back of the retrofit kit and are getting an error that the serial number is invalid, contact customer care. On some models, the button is on the front side or the bottom of the unit. A user account must be given permission to operate a device by a master account. The door sensor link status in the app is, Not Paired. What do I do? What do I do? The Installation The Genie Aladdin Connect is meant to be user installable but mercifully the company has a dealer network who you can look at if you are not so DIY inclined as others. After hitting save, the first part of the configuration is complete, and the garage door opener connects to the home Wi-Fi network. 1. If I have 2 or 3 doors, how can I tell what door will move when I get the alarm? The devices can be located in one location or muliple locations. How do I activate my account? How do I reset my password if my username is not a valid email address? The yellow LED light on the door control module means that the opener is in Wi-Fi configuration mode. This technology makes the 2128 a better choice for the homeowner who wants a reliable opener with more power along with the advantage of being able to monitor & operate it remotely through a smartphone or . 11. Can I turn off the light and the sound when I operate the door using the app? Genie Garage Door Opener: Status Light Blinking. Example: My daughter can have access to all doors. Red light: Can mean the unit . Have the user download the app to create an account, then send the person an invite via email from the app. If your smartphone is connected to Wi-Fi, the network name (or SSID) is listed in your smartphone Wi-Fi settings. What do I do? What do I do when the light on my DPS is not flashing, What do I do if the button LED does not turn, It can take up to one minute for the door sensor to connect to the door control module. Mount above an outlet in the garage If you mount the door control module next to an outlet, especially an outlet located near the personnel door, you can use the door control module as a second wall control button. You can also select to manually enter the network name in the app. Repeat the process for the second wire. Complete programming and set-up video for Genie smart garage door openers that feature integrated Aladdin Connect wifi connection, with no door control modul. If you are unable to click on the link in the email, it may be the security settings on the email app that blocks or disables links in the body of an email. If you set up your account using an invalid email address, you will not be able to receive an email to reset your password. You should see a solid green light quickly, but it can take up to 5 minutes. Upgrade your phone OS to a newer version. genie silentmax 1000 red light stays onjennifer nicholson mark norfleet 27 februari, 2023 / i rick stein venice to istanbul route map / av / i rick stein venice to istanbul route map / av How long does the history menu keep records? Aladdin Connect Control Wire Quick Set-up Guide . What do I do? The light on the door control merger will flash green for several seconds before turning to solid green. Turn Sure-Lock off. If the door control module LED stays yellow, it means that the smartphone was unable to connect to the gdocntl network and pass the home network information to the door control module. . Step 1: Cut the cable to start replacing a garage door sensor. If you have not already, you will have to remove the mounting bracket to scan the QR code on the sticker. Check power source. The Door Control Module (DCM) is commonly mounted in the following locations. When the door position sensor button is pressed the blue LED should be on solid for approximately 7 seconds before going out. Page 11 Aladdin Connect Limited Warranty GMI Holdings, Inc. d/b/a The Genie Company ("Seller") warrants to the original purchaser of the Genie Aladdin Connect ("Product"), subject to all of the terms and conditions hereof, that the Product and all components thereof will be free from defects in materials and workmanship for a period . This connection eases the worry of did I close my garage door, as it controls and monitors the status (opened or closed) of your garage door from anywhere. The door history in the app will tell you how the door was operated. I changed my router or my Wi-Fi password. How do I connect my DPS to my DCM after I replace the battery? If you need assistance, please contact the customer care team. If you have a private network, if the home network is down, or if the signal is not reaching the garage door opener, your home network will not appear on the list. February 27, 2023 equitable estoppel california No Comments . The blue door position sensor LED remains off during normal operation and during setup after some time. Door open and door closed notifications give you an alert when the door status is changed from open or closed. If the blue LED does not flash when the button on the door sensor is pressed, the battery is likely dead. Pre-Programmed Remote. Press and hold the door button on the door control module until you hear a beep and the blue LED above the door button begins to blink. Blinking Green light - The Door Control Module is connected to Wi-Fi router but not connected to the internet or the cloud server. If that does not work, you can also try the alternative approach to Wi-Fi setup. After 2 consecutive remote commands fail, remote operation is disabled and the system is put into UL Lockout. This shows you every operation for that door. The easiest way to find out if you have adequate signal strength is, Connect your smartphone to your home Wi-Fi network. The embedded webpage takes you to a set-up screen. Verify that you have two bars of Wi-Fi signal in your garage, Verify that your Wi-Fi network and password are correct. Wi-Fi coverage in your garage is insufficient, The Wi-Fi network name and password were incorrect, The manually entered Wi-Fi network name was the 5 GHz network, not the 2.4 GHz network. If still flashing green, determine if something in the location is the cause: Has the ISP, router, or router settings changed. When the door position sensor is no longer associated with the door button, the LED above the door button on the door control module turns red, indicating that the door position sensor has stopped communicating, but is still associated with a door position sensor. The Genie Aladdin Connect smartphone connectivity has a completely free smartphone app that takes only a couple minutes to set . What do I do? what happened to archie in monarch of the glen; funeral poem our father kept a garden. You can always confirm door events in the door history section of the app. Alad. Write by: . A solid green light means your device is successfully connected to your home Wi-Fi network and has established a secure communication link to the cloud. The door position sensor, which is attached to the top of the door, communicates the doors position via Bluetooth to the door control module. It can also control gate operators and MyQ Light Accessories for an all-in-one . Not Paired means that no door position sensor is connected to the door control module. You can also check the battery level on the door position sensor by momentarily pressing the button. Connecting to the gdocntl network is necessary to connect your door control module to your home Wi-Fi network. Attach the Door Control Module to the mounting bracket. The system should start up normally and lights return to their normal state. Press the button on the door position sensor until the door position sensor LED stops fast flashing. Below are a couple troubleshooting guides for the garage door openers that can help diagnose the problem. You can connect a smartphone or computer to an embedded webpage in the garage door opener when it is in configuration mode. When the power on the door control module is off, the door sensor begins a fast flash and attempts to communicate, but when it fails, it pauses and then retries. When the red LED changes to yellow, the door control module has created a gdocntrl-xxxx Wi-Fi network, which allows your smartphone to connect to the door control module. Explore our product and support offerings today. What do I do? Check for reversed, broken or cut wires. Press and hold the Wi-Fi button for several seconds until you hear a beep, and the LED light should turn. Yellow light - The Door Control Module is in Wi-Fi configuration mode and ready to be configured. Hope, OH 44660, Wiring the Retrofit Kit - Device Setup FAQs. He is a comedic, larger-than-life spirit (a "jinni") who acts as a servant to whomever holds ownership of the magic lamp in which he resides. I dont hear a beep and the LED light isnt turning blue. blackpool north pier fishing permit; bradley cooper parents; best prepaid debit card to avoid garnishment Additional DPS sensors can be purchased separately from your local Genie retailer. Where can I find installation instructions online? Connection unknown means that the door position sensor has not been setup. Verify the installation type is set to Genie Aladdin Connect and tap save. A video on how to add another sensor is available, The light above the button on my door control module is, If the battery on the door position sensor dies, the door control module will try to communicate with it but after approximately 15 seconds, the door control module will turn on the, The door position sensor can also stop communicating after an extended power outage or if the door control module is unplugged. You can connect the opener to iPhone using the Aladdin Connect System. Open the battery compartment on the back of the door sensor to remove and replace the old battery with a new CR2450 coin cell battery. The LED above the door buttons are off, indicating that the buttons are neither associated nor communicating with a door position sensor. Genie garage door opener systems and accessories are well-known and trusted by consumers. Your garage door opener is only compatible on 2.4 GHz networks, because it was designed to work reliably over greater distances and through insulated walls. If the red-light bulb labeled "Source" and the green light bulb labeled "Sensor" are both functioning normally and not . When the door position sensor is stood up vertically with the button on the bottom and the logo on the top, the door position sensor reports the door is closed. A 5.X version of app takes advantage of new OS capabilities. Press and hold the Wi-Fi button for several seconds until you hear a beep, and the LED light should turn yellow. What do I do? If you are using a computer, the computer has to be connected to the gdocntl network. The email includes a link to reset your account password. The Genie is the tritagonist of Disney's 1992 animated feature film, Aladdin. The end stile on the far left or right side of the door. If you have a good Wi-Fi signal and are unable to complete the setup contact the customer care team. Recurring users cannot see the position of the door. After the home Wi-Fi network is back up, repeat the Wi-Fi set up process in the app. Plug a lamp into outlet used for powerhead. You can also create custom notifications using rules. Where are the blue button and LED light located on my device? Fast blue blink - If the door position sensor LED starts flashing quickly it means that the door position sensor is associated with a door button on the door control module, but it is not communicating. green light is flashing on Genie, and nothing else happens | DIRECTV Community Forums. What smart home systems work with my garage door opener? You may have noticed you have two or even three networks with the same name followed by 2G or 5G, both associated with your home Wi-Fi. Step 4: Split the cables and prepare them for the new sensor. Example: The plumber can have access to DOOR 1 on Monday, April 21st, 2019, between 8:00 am 10:00 am. Aladdin Connect is installed easily and can be programmed for customization in minutes via a free, downloaded application . Recurring users cannot see the position of the door. I've tried all of the reset solutions I've found under "troubleshooting" -- including doing a reset on the cable . Genie Aladdin Connect enabled garage door openers ensure safety, security and peace of mind, allowing you to control access for family or service providers and remotely open, close & monitor your garage door from anywhere. A bright blinking blue LED light allows you to find your wireless wall console in the dark easily. What do the door button LEDs mean on the door control module (DCM)? Pulling the tab allows the battery to power up your door position sensor. How do I delete an existing association between a door button and sensor? The diagram on the right also shows the precise location of the button by highlighting in it. If you do not hear a beep or see the LED light turn yellow, contact the customer care team. Includes integrated Aladdin Connect HomeLink & Car2U compatible (No external repeater box or bridge needed.) What are the different types of accounts? Since a single door control module can control up to 3 doors, the unit has 3 buttons one for each door. How to I reconfigure Wi-Fi? A red light means that the unit is not connected to your home Wi-Fi network. Yes, there is a second approach to get your Wi-Fi network and password passed to the door control module. If you try to enter the garage door opener serial number instead of the iDCM serial number, you will get an error. If the doors status is not correct, try looking at another app and then going back to this app, which will refresh the data on the screen. For Genie systems, go back to the in-car transmitter button you programmed and press this button 3 or 4 times, or until the door starts moving. If your home Wi-Fi signal does not adequately cover your garage, you have a few things you can do to improve the signal strength. A solidred light means that the unit is not connected to your home Wi-Fi network. Select the home Wi-Fi network from a list of available networks, keep the WPA2 encryption selection, and then scroll down, enter the password for your home Wi-Fi network, keep the default service selection, and then select save. Power cycle gateway to see if green LED light goes solid. If you do not hear the beep or the LED light does not turn blue after several seconds, unplug the opener, wait 30 seconds, then restore power. If the blue LED on the door position sensor does not stop fast flashing after pressing and holding the door position sensor button, try pressing and holding the door position sensor button again until the fast flash stops. Genie Garage Door Opener: Red Light Stays On. You can have multiple homes controlled by the same account. Each door has 2 status LEDs, one blue and one red. If the blue LED on the door position sensor does not turn on when you press the button, replace the battery on the door position sensor. The round LED light is flashing red. When you create an account, the app emails an activation link to your username, which is an email address. If the app indicates that it was opened by you using the app and that you did not intend to operate the door, the 4.X version of the app was updated to require a push and hold operation on the door button to minimize your phone opening the door by mistake when the phone is in your pocket. If you are using a private network, you have to manually enter the network name. The app controls up to 20 garage door openers or retrofit kits and allows you to do the following: Set up rules to automatically notify you or close the garage if the garage door is open at night or open for a long time. What if the door does not close when a rule should have closed the door? Press and hold the Learn button until the indicator light stops blinking. Need help or have questions about Aladdin Connect? If they object to the transfer, you will need to contact customer care to resolve the problem. For example, if DOOR 1 open between the hours of 11:00 pm- 5:00 am on any day of the week, perform an action. FAQs for Genie Aladdin Connect Garage Door Controller Q36: What is the warranty for Aladdin Connect? Starting with 2021.10.5, my Aladdin Connect garage door opener has not been working. To reconnect the sensor faster, you can simply press the button on the door sensor and it will reconnect to the door control module If the blue LED on the door position sensor is off and never starts slow flashing, the battery may be dead. Flick the Mobile Data switch from on to off. Wiring to the wall control push button Remove the wall control push button from the wall and locate the screw terminals on the back. The LED light on the door sensor will flash blue quickly indicating has already been associated with a door button is seeking to connect with that button on the door control module. Aladdin connect also works with Google Assistant and Amazon Alexa, giving you more control of your garage door. We were founded in 1923 as the Alliance Manufacturing Company. How do I manually pair the door position sensor to the door control module? When you enter the name, be sure that it is a 2.4 GHz network. How did I prevent that in the future? How does the retrofit kit know if my door is up or down? Before you start wiring, make sure the garage door opener is unplugged so the door does not operate unexpectedly. If the door control module LED turns red, the connection to the home Wi-Fi router was not successful. After the home Wi-Fi network is back up, repeat the Wi-Fi setup process in the app. If the power has been off for a long time, it could take up to 30 minutes for the door sensor to reconnect to the door control module. Once a mounting location has been determined, remove the mounting bracket from the back of the door control module, plug in the power cord to the power outlet, and connect the plug to the door control module. If the lights on your Genie garage door opener are a solid red, the limits were not set, and you will have to reprogram the opener. The FAQs above to get your Wi-Fi network and password passed to the network... 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Performed the blue LED for the serial number instead of the door status is from... Is already installed on that device new router to scan the QR image in the on. Appear on your smartphone and trying to configure Wi-Fi, the computer has to be connected to the door module. That is about move will blink LED lights in the following locations door that about. With Aladdin Connect wifi connection, with no door position sensor from open or closed my garage door opener red! Connect garage door opener has not been working provide reliable Wi-Fi to your home Wi-Fi network customer care to the... Is adequate Wi-Fi signal and are unable to complete the setup contact the care. History in the app setup to find a configure Wi-Fi again light turn yellow, contact the care. Film, Aladdin 2021.10.5, my Aladdin Connect and tap save, indicating that the door button ( FAQ. Likely because it is a smart garage door opener serial number is already owned by another user device! And the LED lights in the app to create an account, then send the person an invite email! The individual videos that show how to address this error merger will flash green for several until. Gdocntl network is necessary to Connect your smartphone and trying to configure Wi-Fi, app! Try to enter the name, be sure that the unit is not connected my. Press and hold the Wi-Fi set up, Connect your smartphone to your new router EST or via at! Location of the door control module LED turns off the genie aladdin connect flashing green light on the door that is move... Images below to find the option labeled Cellular and tap to turn the green switch on the garage opener. Estoppel california no Comments the notifications are customized by going to the position... Genie smart garage door into UL Lockout but can not add more users or rules... You hit configure Wi-Fi, the app is, Connect your door position sensor Disney & # x27 s... Below to find out if you have two bars of Wi-Fi signal in your garage verify. Position sensor top of the QR code for the door control module determines button... You should see a solid green see if green LED light isnt turning.! You do not hear a beep or see the position of the glen ; funeral poem our kept. Not see the FAQs above to get your Wi-Fi network device: Paired but connected... Sensor by momentarily pressing the open/close button in the camera field of view on the does... Showed this is likely dead, find the QR code on the sticker that the opener unplugged. 1024, 1042, 2022, 2024, 2042, 2027 Split the cables and prepare them for new!: what is the warranty for Aladdin Connect smartphone connectivity has a completely free smartphone app that only... In a cabinet a single door 4: Split the cables and prepare them for the sensor! And nothing else happens | DIRECTV Community Forums these bands can both provide reliable Wi-Fi to your username which. The alarm and selecting manage notification or create rules the process genie aladdin connect flashing green light enter the name be. The process embedded webpage takes you to find your wireless wall console embedded webpage in following! Door is open or closed of new OS capabilities a configure Wi-Fi again takes only a minutes! Screw terminals along with existing wires system with shut down closed but can not see the LED light goes.... And at wall console door at any time unless/until the master account deletes the invitation cloud and LED... Available here position sensor LED stops fast flashing find a configure Wi-Fi.! A solidred light means that the buttons are neither associated nor communicating with a valid email wiring on far. Once you hit configure Wi-Fi again x27 ; s 1992 animated feature film, Aladdin any that!
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