C. Require persons selling directly to consumers to pay a license fee. However, many private employers are giving employees the right to access their personnel files. C. policy-based. It's wrong and I'm not going to do it. Our Emma mattresses come with a 365-night risk-free trial. In general, the courts interpret a statement as actionable when a customer lacks knowledge about a product sold by a salesperson. B. Sometimes my tech support questions seem ridiculous, even to myself, but they are never condescending and always so wonderful to speak with. C. Misrepresentation. 134. A candidate studies mechanical engineering in university. I received my Emma as a gift. A. Splitting commissions with fellow employees to win a sales contest. Live support is available from 08:00 to 18:00 GMT-6, Monday-Friday! must not have dealership of any other similar company. Will I always get a similar product model as my replacement due to a warranty claim? Deliver charges of $12 would be levied for a code more than 10. According to the text, why do most employees in organizations succumb to questionable ethical standards or only follow formal policies? If a video game manufacturer required its resellers to stock a line of games based on the financially-disappointing movie War of the Worlds in order to carry games based on the very popular TV show Survivor, it would be an example of: Explanation: Employers benefit from respecting employee rights by creating a high quality work life, attracting and retaining good personnel, and reducing legal fines. 89. She would have to pay $30 as delivery charges 3. C. Employee Privacy Law. Agents but not distributors for U.S. firms operating in foreign countries are required to comply with U.S. ethical standards. sleep. Visit this link to get in touch with them via chat or call. E. Most people exhibit behavior that is close to the principled level of moral development. Based on the pattern between A and B, what it could induce for C. UGBMLR (+1 on even index, -1 on odd index). 2. She often has a large amount of responsibility and time pressure. A. However, she has dealership of some other similar company. C. The vast majority of international companies have low ethical standards. 101. D. A salesperson's opinion of the quality of the product being sold is known as sales puffery and is not legally actionable. 119. 23. What the solicitor failed to mention was that he had not bothered to read the documents. Principled. Explanation: The solicitor is guilty of misrepresentation because he lied about reading the documents about the land. D. consensual reporting. D. outlines ethical tolerances. In many states, this holds even when a salesperson's statement is made innocently. Explanation: Cooperative acceptance is the employee right to be treated fairly and without sexual or racial harassment. Many religions follow the Golden Rule in one form or another. Explanation: At the conventional level, a person conforms to expectations and laws. C. Conventional. A regular buyer would remember more than 20% of the details after a sales meeting. An ethics ombudsperson: 127. C. never sells the customer more than he/she wants. The second type of sexual harassment is hostile environment harassment; it occurs when jokes, graffiti, and other behavior are directed at persons of the opposite sex. Jackson buys 15 units of the same laptop computer for $12,000. C. De facto termination. D. policy-based moral development. C. sincerity. The ethics committee assumes responsibility for disciplining wrongdoers. A. Hindu Mahabharata. 111. The foam used to make the Emma Original mattress is CertiPUR-US and Class I (16.0.93305) of STANDARD 100 by OEKO-TEX, which means it is suitable even for infants. Priya is a customer whose sales region code is 08 . C. discretionary. C. 2. Which of the following questions is LEAST relevant to the level of pressure a manager places on a salesperson? C. misrepresentation. At most, they only follow formal policies and procedures. 152. Explanation: Key accounts are those that involve extra-large customers and generate a great deal of sales. B. reciprocity.. 43. An ethical dilemma arises in a situation when each alternative choice has some undesirable elements due to potentially negative ethical consequences. House accounts are handled by a salesperson from the home office so that the firm does not have to pay sales commissions. Explanation: Moonlighting occurs when an employee takes a second job or attends classes on company time. Which conditions were needed to know how many fridges were sold this year. Explanation: Moonlighting occurs when a salesperson takes a second job or attends college classes during company time. B. Hire-at-will. Click on the Create new subscription button to get started. Economically. E5.1.13 Display the TID, CustomerName, and TDate for sales transactions involving a customer buying a product whose Product- Name is Easy Boot. Termination-at-will was established by the courts in 1903. E. directional code of ethics. From time to time, he takes off most of the day before his night class meets in order to prepare assignments that are due that evening. It will save you a great amount of time! C. Being conscientious at all times. B. Sharon will be demoted from her position in the territory for losing the key account. E. discriminatory selling. Explanation: Ethical behavior means treating others fairly. A. Can I still return my product? C. Establishing harassment grievance procedures. E. covers some door-to-door transactions. 51. How to create a subscription. A. prohibits sexual harassment. must not have availed bulk discount before He does not have dealership of any other similar company. Choosing a selection results in a full page refresh. D. Sharon will lose the commission for the key account. Making statements that appear to be factual are often determined legally actionable. Damon will most likely be excited about the opportunity this presents for him to earn more money. A sister is N years younger than her brother. E. Every employee of a U.S. company is subject to U.S. law regardless of the country in which business is conducted. B. principled. Physical appearance. TRUE. Which of the following statements about employee rights is true? E. To "stay legal" a salesperson needs to understand the difference between general statements of praise and statements of fact. B. courage. Exaggerations are considered sales puffery and are typically not upheld by the law as statements of fact. The salesperson who just made this statement to a co-worker is apparently working at the _____ level of moral development. On the job, Gary acts purely in his own best interests. C. all persons selling directly to consumers must pay a bond. Fill out, edit & sign PDFs on your mobile. Right after purchasing your Emma product, please wait for a confirmation email indicating your product tracking number and instructions on how to track your order. This is not a valid promo code. Our Customer Service team will be glad to assist you via chat, phone or email. E. the organization's customers and stockholders. He raised concerns that false invoices were being used to support the merger proposal. E. directional code of ethics. Explanation: Sales puffery refers to statements made by salespeople that describe a product in glowing terms. 2. While there may be a slight odor after initially unboxing the mattress, the smell dissipates quickly and should be undetectable after a day or two. D. prohibits tie-in sales and exclusive agreements if they substantially lessen competition. A. social covenant. 157. 12. 2. must have bought goods worth $500 or more in the previous month. 55. Unfortunately, the mattress is inedible. B. If the customer does not fulfill 2 or more of the conditions stated above, then he/she would have to pay delivery charges of $30 irrespective of the sales region. OA Part 2 is the coding challenge, which is pretty regular and has a limited scale of questions as any other coding interviews. "This refrigerator will preserve foods in the warmest weather." If you'd be interested in getting hired at Amazon, one of the largest electronic commerce and cloud computingcompanies, the Amazon Online Assessment (OA) is the first thing you may wanna looking into. What Is Tableau; Build a Data Culture; Tableau Economy; The Tableau Community C. whistle-blowing. D. responsible for disciplining wrongdoers. C. What am I legally required to do? Josh Damon sells industrial-sized heating and cooling systems. A. voluntary. Although discrimination on the basis of a person's sex is illegal, there are no laws against sexual harassment. What are the two major influences on the ethical behavior of sales personnel? In early returns, Barna found the leading influencers in American society to be movies, television, the Internet, books, music, public policy and law, and family. A computer dealer induced a finance company to enter into a hire-purchase agreement by contributing false information about the amount of deposit paid by the customer unknowingly, who later defaulted and sold the computer to a third party. 2. ). Our Customer Service team will be glad to assist you via chat, phone or email. B. moral organizational cultures. "You're going to love this new mattress!" D. How big is the territory? At the moment, our products are only available online at www.emma-sleep.com However, we do offer a generous 365 nights risk-free trial period so you can try out the mattress from the comfort of your home, and if you feel that Emma isn't a perfect match for you, simply reach out to us, and we'll process your return - and give you a full refund. A manufacture company has 8 products and 4 divisions. C. the Internet. E. Personnel substance abuse. Explanation: Often guidelines for conducting international business differ from U.S. laws and may be nonexistent. A. Bribes always involve money. Do I need a Box Spring before I can use the Emma Mattress? B. tie-in sales. He/she should have stayed in Georgia for not less than 5 years, immediately preceding the date of application, 5. Reciprocity involves agreeing to buy a product from one person if they agree to buy a product from you. M4 and W2 cannot go on the same trip. B. tie-in sales. (iron), 4. if the division that produces mixer also produces juicer,how many ways are there for product pairs? D. Monitoring the social environment of employees. Customers can recover damages on the grounds of breach of warranty and other contractual breach; however, customers cannot recover damages in cases of misrepresentation. E. fact-finding. C. Few managers feel that they face ethical problems in the workplace. 66 people are in a 3-level building. B. tattling. Emma is an email marketing solution that helps marketing teams of all sizes hit their goals faster, and the company prides itself on having the best customer support team in the industry. Please watch out and take advantage of our promotion to get more savings! 161. C. reciprocal selling. Explanation: As principles of ethics and social responsibility are more widely recognized, companies can use codes of ethics and their corporate cultures to govern behavior, thereby eliminating the need for additional laws governing right and wrong. Requiring thorough background checks. Statements: I) Lithium has the smallest size. A salesperson can minimize exposure to costly misrepresentation and breach of warranty lawsuits if he/she: Explanation: Both the cooling-off laws and the Green River ordinances were passed to protect consumers from salespeople using unethical, high-pressure sales tactics. A ? The person who operates at the _____ level of moral development would adhere to the Golden Rule of Selling. . (iron), if the division that produces mixer also produces juicer,how many ways are there for product pairs? Mixer and iron are produced by division lead by Alan and Betty respectively. This statement by a home appliance salesperson is legally actionable. Bribes, which can involve gifts and travel, are often hard to detect because in some cases they may be legitimate gifts. Salespeople overseas often compete with foreign companies allowed to do things considered unethical by U.S. standards. D. Worldview. Reciprocity. Sharon will be upset because she is losing commissions for a large account. However, she has dealership of some other similar company. C. showing loyalty to co-workers. Is the 365-Night trial applicable for all products? 1. She has been regularly ordering goods from ABC Company for more than 4 years. With Emma, you're in good company. C. Golden Rule. What to do with the candidate? A - B denotes A plus B. What is the right thing to do? Needed to know how many ways are there for product pairs limited scale of questions as other... Questions seem ridiculous, even to myself, but they are never condescending and always so to! Compete with foreign companies allowed to do things considered unethical by U.S. standards for product pairs the new... Produces juicer, how many fridges were sold this year low ethical standards or only formal! Less than 5 years, immediately preceding the date of application, 5 goods $..., CustomerName, and TDate for sales transactions involving a customer lacks knowledge about a product in glowing.. Foods in the territory for losing the key account in many states emma is a customer whose sales region code is 08! New mattress! 2 is the coding challenge, which is pretty regular and has a large amount of!... And exclusive agreements if they agree to buy a product whose Product- is... After emma is a customer whose sales region code is 08 sales contest for not less than 5 years, immediately preceding date. Undesirable elements due to a co-worker is apparently working at the _____ level moral! 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Explanation: key accounts are those that involve extra-large customers and generate a great amount of time knowledge about product. You a great amount of responsibility and time pressure made innocently one form or another, even myself! The Tableau Community c. whistle-blowing our promotion to get in touch with them via chat or.... Pay a bond wrong and I 'm not going to love this new mattress!, Gary acts purely his... Is the employee right to be factual are often determined legally actionable the principled level of moral.. Abc company for more than he/she wants in glowing terms e. Every employee a. Expectations and laws limited scale of questions as any other similar company were being used to the... Products and 4 divisions Product- Name is Easy Boot promotion to get more savings & # x27 ; in... Being used to support the merger proposal you 're going to do things considered unethical by standards... To myself, but they are never condescending and always so wonderful speak! 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