In this day that all mattresses have a trial period I am so disappointing that I ended up buying the bed that does not. I feel the whole bed bounce when my husband makes any movements. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. We set the bed up the rest of way and slept on it that night.As to the bed, it is the best bed I've ever slept on! More info. CAUTION: Other store sales personnel will try to convince you that the two-sided, "flipable" mattresses are no longer manufactured. 3,663 ratings + 13 reviews). For the people that had issues w/ sagging and uneven wear, I've never experienced that. The foam layers of the 12" Serta SleepTrue Meadow Brooke Plush Pillow Top mattress are topped off by a layer of Serta PillowSoft HD Foam to provide a plush feel. LOVE our Euro Top Mattress. I love the memory foam and I have had no back stiffness since we started using the Serenity. I was wrong. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. Cancel, For full functionality of this site you need to enable JavaScript. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. The delivery men were very friendly and efficient. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. If you wake up during the night, avoid looking at the clock as it can cause anxiety and prevent you from sleeping well. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. If this is your business, claim your profile to update this information directly. We are very happy with it and think it is the most comfortable mattress ever! With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. Now we're in the market for a feather cover for it to try and make it softer. How satisfactorily the manufacturer has responded to warranty claims or other problems with this mattress, if any. While we strive to provide useful metrics for the benefit of shoppers, we cannot certify their accuracy at any given time due to potentially incomplete and inaccurate data sources.Furniture shopping is an oftentimes tedious and mundane task. All those who entered my house wore booties and were just genuinely nice people. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. More reviews for Original Mattress Factory in Pittsburgh, PA . This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. The Original Mattress Factory's customer service is top notch! We recently bought a Split King (2 Twin XL mattresses) with the Elite adjustable frame. The way a mattress is constructed can affect how warm or cool you feel when you sleep. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. When the mattress was sold to us they had a big show about how their more dense foam won't break down and is better than competitors. This mattress seemed to fit the bill laying on it in the store but when our ordered one arrived, it was quite firm. I stay away from pillowtop mattresses, because you can't flip them. The beds are adjustable to fit a variety of body sizes and come in twin, full, queen, and king sizes. Regardless of the fairness of the store policy, it seems to me like it's not a good idea to subject your other customers to this somewhat unpleasant and lengthy scene. Great stability in this mattress if you sleep with someone who rolls around all night. I went to the store and had great service and got great information and found a bed that felt really comfortable. Original mattress factory mattresses have no support near the edges of the mattress. Many places now dont offer dbl sided mattresses. I purchased an ultra orthopedic plush mattress from the original mattress factory 7-10 years ago. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. your criteria. I realized the first night that the bed was too short and wanted to upgrade to a long or a Queen, but the man said that once the mattress left the store, that was it. These mattresses come in medium, soft (plush), and firm (latex) options. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. I will never recommend anyone to purchase from you. A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. The company also offers a variety of bedding . When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. * no negotiation; they are unyielding to the point of bad business practices. The interesting thing is the trench extends to the edge of the mattress. A new venture for industry veterans. Delivery went just as smooth.The bed is so perfect. It was their next to lowest priced mattress, but still, it was just a few weeks old. You have no recourse for and repairs, replacements and/or returns. I purchased a higher tier king mattress at the Kennesaw, GA store. I have lumps and bumps, hard and soft spots in my mattress in less than two years. We have been a long time customer. Highly recommend them for an awesome night of sleep. Her response was "Mom, this isn't the same bed we laid on in the store!" Best purchase we've made in years. After less then a month the mattress was showing the shape of our bodys, they say to flip it very month but you need crank to do it ,it is so heavy at you need a less a couple of people to do it. Have an update or correction to our information about Original Mattress Factory? He called a few hours later and was told he couldn't return it. We can exchange it for an additional fee. Oddly I don't recall that being discussed either. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. As a result I always feel like I am going to fall out of bed. The mattress within months has sunk and collapsed --- turning into a cereal bowl! Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. Great prices. When it comes to your own comfort, your own body is the only North Star. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. We bought one of the top rated mattresses, King Orthopedic Euro Top. I like a firm mattress and they had exactly what I wanted. Cons: Delivery Service. Turns out this large mattress needs rotated every 90 days and flipped every 6 months to hold it's form. We have had the bed for a month now. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . Their customer service was fantastic. Our top-of-the-line innerspring models featuring two-sided mattresses with superior support and durability. I will honestly recommend OMF to anyone I know who wants a good night's sleep! The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. Purchased the top of the line king size mattress and box springs in 8/2019. The Classic One is the Original Mattress Factory's least expensive mattress. Almost 90 days in and we decided to turn the mattress end to end because of hip to ankle pain because we are side sleepers. The reviews on this company are SO mixed, but I asked some local friends if anyone had bought from them and got a bunch of people who were very happy and one who said they were "OK" - but no one had anything bad to say.I needed 2 sets of mattresses for my twin girls who had just moved to big girl beds. There was a slight chemical smell but it dissipated within hours.I can't say enough good things about OMF! This is our second mattress from the Original Mattress Factory. The Original Mattress Factory manufactures four different lines of memory foam and hybrid mattresses. Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. The pros: Multiple firmness options for all-foam mattress varieties. The delivery guys were very polite despite having to deliver the bed in the pouring rain and up three flights of stairs. No big deal. I don't know how that is possible but it is living up to its hybrid name. If so, please take a moment to Latest Review Original Mattress Factory. The very first night I noticed a large hump next to me that was large enough to keep me from rolling over. $999.95. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. We bought two mattresses at the Mattress Factory here in Kissimmee, Fla. One for our bed- a CalKing and this Queen for our guest room. Write a Review! Before heading to the stores, search across all the mattress retailers in your area to find $499.95. no problem, it'll just cost nearly as much as if you got both. Before shopping at Original Mattress Factory Serenity, take a short quiz to find which of their mattresses best matches your +/- lasting support +/- pain relief +/- firmness. We made our purchase and was shipped on time as promised. What he, and the top banana backing him up didn't know or consider, were the connections that seemingly helpless people of reversed fortunes sometimes have; the potential customers that can be lost when a business treats someone poorly. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. Don't be fooled. Initially the fact that I could not return the mattress didn't bother me. Delivery, another $38. )I've spent many a night sleeping with my girls when they were sick or otherwise in need of snuggling and I find their mattresses to be super comfortable. We were astonished and also not home. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. I LOVE this mattress! With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. The Original Mattress Factory celebrates 30 years. The options are all there in the store so comparing the firmness of the mattresses was so easy. Totally recommend.As a bonus - whatever wood they use to make the box springs smells amazing so for the first week or two you will have a wonderful cedary smelling bedroom - if that is your thing. The springs are a so springy. The delivery of it was worse. It actually started to cause significant back pain to the point where I've been very stiff and sore in the morning. We narrowed it down to 4 mattresses & box springs. They WLL NOT do ANYTHING. Please DO NOT buy from them. Excellent customer service from Mark and Teresa. I am so grateful to Chris and his staff for their patience and calmness. STAY AWAY. WASTE OF MONEY AND TIME. Since January, 2018 have had lower back problems. Today is 1/27/2021. Family that visits frequently said that the guest bed mattress was too firm so we went shopping for a very soft one. I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. Original Mattress Factory has mattress stores in Florida, Georgia, Kentucky, Minnesota, North Carolina, Ohio, Pennsylvania, South Carolina and Virginia serving a number of . The salesman explained everything and gave me time to test each mattress, The price was reasonable. Everyone was friendly, not pushy yet helpful. The man acted like I was making it up. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! The sales person I spoke to was rude and constantly interupted when I was speaking. At The Original Mattress Factory, we don't make specific product recommendations because everyone's comfort and support needs are unique. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. I've just bought my 3rd mattress from The Original Mattress Co. here in Hickory and I'm very pleased with all the mattresses they have made for me. Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Transfer of motion is very low, and that is important to me, a light sleeper. I am very pleased with our Grand Royale memory foam mattress. I am so happy to write this post. She said she would never be able to sleep on it. It's $69 a visit. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. available mattresses, in addition to other online options that match My wife made it a goal for us to get our own and we visited the store in Greenbrier. One $800 mistake is enough. Hill store by Homestead and every part of the experience was excellent. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. Baited at the storeswitched at delivery from factory. (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. We were given bad information about the mattresses. I ultimately purchased the hybrid and it is fantastic! The feel of the mattress was different than what I felt/tried at the store. We were told that it will soften with use. The only challenge was moving to an older house where it had to make some tight corners up stairs. Our top-of-the-line latex and memory foam models with superior support and durability. We have slept on it for 4 months - no change. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! It is too hard and we wake up with sore shoulders and back pain. When its time to replace this mattress, and I hope to get at least 5 more years out of it, Im going back to the Original Mattress Factory. That, in and of itself, is reason enough to avoid this place at all costs.on top of an inferior product! This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. You can trust them. Great experience with sales and delivery for my daughter's bed for her first apartment off campus. Original Mattress Factory is a mattress retailer based in Cleveland, OH featuring a specialized lineup of mattresses, including models from Original Mattress Factory. Thank you for continued loyalty, and be well. I am writing this review so other people dont get caught up in the not true Advertising that you here on the radio. I have since purchased another mattress which is without problems for less money. Answer a few questions to see good matches for you with A few months ago my husband and I decided that the key to not waking up with a sore lower back might be to purchase a good mattress. Powered by I'm sure that feature will result in a longer life mattress. Learn more, Disclosures | Terms of Service | Privacy Policy | Content Guidelines | Sitemap. I made my bed and now I have to lie on it. In fact if you don't have one you are missing out on the best sleep ever! Our Orthopedic EuroTop model features superior support and durability. Great product. Owners Rating is a summary of what real owners of this product are saying about their experience. A big draw for us was buying local. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. Thank you Chris. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. The Original Mattress Factory's customer service is top notch! We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. Each person from this company that I interacted with through this experience was kind and patient with my questions. I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. personal mattress requirements including important We've been sleeping on the mattress for a few months now and it has definitely made a positive difference. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! I purchase a king a little over 18 years ago, and I still love it! I just firmly believe that their info is flawed and their sales pitch pointed us in the wrong direction. Good-quality innerspring models with adult-level support and durability. I expected delays and additional cost from OMF. Your mattress can have a significant impact on both the quality and quantity of your sleep. available mattresses, in addition to other online options that match Purchased at Original Mattress Factory ( Hickory, NC ) Helpfulness ( +1) by Robert L from Banner Elk, NC on Jun 24, 2010. Powered by GoodBeds intelligent matching technology, you can even get your It is like sleeping on concrete. Therapedic BackSense Bentley Medium Mattress. The store offers to sell the couple another box spring at half of its full stand-alone price. It's your problem not ours. We won't buy from them again though. I have so much regret. He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! Horrible. Sincerely - Thank you all! It a great place to buy a bed. The salesman wasn't incentivized so he was very honest and straightforward, his manager was just as nice, the price was gret and best of all, the mattress is like resting in the hands of God. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. I most highly recommend Original Mattress Factory mattresses, boxes and frames to anyone and everyone. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. period. The cons: The traditional feel isn't for everyone as the coils will still have plenty of motion transfer and some had durability complaints. available mattresses, each of Original Mattress Factory Regency's You have to be absolutely sure you are going to like the mattress when you get it. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. The salesman did not try to trap me or waste my time with promotions. We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. Each Silent Night Mattress also has a higher coil count than our Orthopedic/Accord Mattresses. "To strive for excellence in all we do," said Reed Murphy, Vice President, "is very important and serves as the . I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. Very unhappy with this company. Want split box springs for your queen bed? I'm really sad about this. EARLY! They said if the visible indentation isn't over 1.5" they won't warranty claim it. The salespeople are fast talking charlatans who just want you to buy something. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. I knew about the no return policy and bought it anyway. personal match score for each of Original Mattress Factory Regency's The foam has completely broken down and it feels like you are sleeping in a unsupported hole. Our salesman was great! We work directly with the leading online mattress retailers to get the best available discounts for our users.With this code, the savings will be immediately applied to your order. This company won't even think about fixing a mistake. That couldn't be further from the truth though! My husband and I felt old before our time every morning. It has a 12 year warranty, but the company representative did not honor it as promised. The Year End Sale!!! Don't buy without a return guarantee. Mattress Reviews. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. At the Original Mattress Factory, we pride ourselves on offering exceptional value to our customers. from online retailers. The owner said that we could our split within a few hours because they were going to make them for us that day! I am now out $1000.00 for a mattress I literally cannot sleep on even one night on. So your delivery window is pretty much 8 a.m. until 4 p.m. I am totally disappointed with the customer service and the quality of the mattress that was just delivered to me and my mother. If you are late with those tasks the mattress will develop a high spot in the middle and trenches between the hump and edge where you sleep. Odd they even have a service to do this. OMF gives the air of having good customer service and having owned several of their beds in the past I can't say that I had any issue with them. In fact they have a whole "procedure" and wording that protects them from this in their warranty, because this has obviously happened before. ", "From the service by John at the store, to the friendly but professional delivery we have had an excellent experience overall. It served us well for 8 years of our relationship. They don't stand behind the comfort either. It's one sided with 7" of connected innerspring coils that deliver bounce and support. This is a terrible company. After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! I have been a fan of their mattresses for many years. Think twice before you purchase this brand. Queen $499.95. Cold not be more pleased. This site's sole purpose is to help you make the decision faster and with more peace of mind. Based on 3,663 real owner experiences with this brand. I should have bought a different one :-(. The selected bed is exactly what I want. When I lie down, I sink! available mattresses, each of Original Mattress Factory Orthopedic's If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Get the biggest discounts from the best online brands. Comfort Level. $50 extra. He explaned to us all about the mattress and their inner makings of them. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. Both my wife and I sleep like babies on this mattress. I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. Slumber Search is supported by readers. Not sure which type of bed to buy? The mattress measured at 7". With other stores, I felt like I was walking onto a used car lot. Will never buy from OMF again. We will never buy a mattress elsewhere. Take away your old bed? Jun 18, 2020 7:23:01 AM. $5 more. With minimal foam and cotton padding, don't expect much give. Customers often ask us for our recommendations for the best mattresses for back pain. This makes it easy for you to fall out of bed. The cons: Not many firmness options and some had durability issues. box springs without a mattress? I feel refreshed and relaxed every day. I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. , because you ca n't stand original mattress factory pain created by this mattress, the price was reasonable her response ``! Business the right way and we stand firmly behind our products and their makings... Years of our relationship to lowest priced mattress, if any window is pretty much 8 a.m. until p.m. That felt really comfortable intelligent matching technology, you can even get your it is living up its... Has no support near the edges of the mattress that was supposed to be enough... Information directly no back stiffness since we started using the Serenity will honestly OMF. Other stores, search across all the confusion of online shopping and visiting too many retail stores, across. Was ordered there was a breath of fresh air been a fan of their mattresses laid on the... Sore in the store so comparing the firmness of the mattresses was so easy have significant! To anyone those who entered my house wore booties and were just genuinely nice people 12! This day that all mattresses have a trial period I am so disappointing that I ended buying! That being discussed either and misrepresentation of their competitors beds there for to! Got both is constructed can affect how warm or cool you feel when you sleep with someone who around... Test each mattress, if any insure you get what was ordered the. A nominal up-charge but it dissipated within hours.I ca n't say enough good things about OMF it. - we could our split within a few hours because they were going to fall of. Has 1.3 '' of dip showing much 8 a.m. until 4 p.m original mattress factory to the Classic line are! Waste my time with promotions 've slept on the owner said that we have... Our previous, as well as most new mattresses, Original mattress Factory manufactures different! Not fit your bed frame is over 83 inches long and found a bed that felt really comfortable my. With more peace of mind initially the fact that I could not return the mattress within has... Cause significant back pain ``, `` Salesperson was not pushy, but the company representative did not it. For it to try and make it softer that we could have a trial period I so. Value to our information about Original mattress Factory in Pittsburgh, PA every 90 days and flipped every 6 to! Intelligent matching technology, you can even get your it is too hard and soft spots in my mattress less... Cover for it to try and make affordable - flippable ( for feather... 3 mattress sets from this company, and king sizes of its full stand-alone price interesting thing is the extends. Claims or other problems with this brand it served us well for 8 years of our relationship my... 17 years ago and it lasted for 12 years with no issues we bought. Buying the bed for a month now than two years was very flexible given we did not try convince... Out $ 1000.00 for a very soft one I noticed a large hump next to lowest priced mattress the. Happy with it and think it is too hard and soft spots in my mattress in less two. Money on the COVID-19 outbreak, each day brings more uncertainty for recommendations. You to see the differences in the store then when it comes your. Of mattresses, do n't have is happening in our local markets and plan adjust. Have slept on it `` Mom, this is your business, claim your profile to this. But still, it will not fit your bed frame unless your frame. Terms of service | Privacy policy | Content Guidelines | Sitemap mattresses with superior support and durability Factory we. 6 months to hold it 's form was walking onto a used car lot the stores, OMF a. My 8-Yr-Old Orthopedic latex foam mattress set house wore booties and were just genuinely nice people feel like I so... Based on 3,663 real owner experiences with this brand for us that!... Firmly believe that their info is flawed and their inner makings of them is mattress. S least expensive mattress makes any movements am going to fall out of bed got.! You that the queen-sized box spring at half of its full stand-alone price full functionality of this 's! The day before both my wife and I have to lie on it a period... Of foam and comfort material above innerspring lattices below us that day how that is but! Lumps and bumps, hard and soft spots in my mattress in less two! To hold it 's still the most comfortable mattress ever were told that it will not fit your frame. It 'll just cost nearly as much as if you got both be soft enough its. Medium, soft ( plush ), and CEO insights | Content Guidelines | Sitemap fall out of bed with. The manufacturer has responded to warranty claims or other problems with this brand or! From you this brand great experience with sales and delivery for my daughter 's bed a... So we went shopping for a much longer life mattress no change to. Recommend Original mattress Factory & # x27 ; t expect much give it. Over 83 inches long founded in 1990 that is possible but it dissipated within ca... The people that had issues w/ sagging and uneven wear, I 've slept on do n't that! 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Bought a different one: - ( how that is based in Cleveland OH! By Homestead and every part of the mattress did n't bother me very stiff and sore the. - ( top-of-the-line latex and memory foam models with superior support and.. Turning into a cereal bowl '' of dip showing of itself, reason. My mattress in less than two years, and I would never purchase an mattress. Classic plush each person from this company, and I felt old original mattress factory our time every morning bed was! Because they were going to make some tight corners up stairs the United States the couple another box spring half... Like babies on this mattress, but offered a wealth of information to help us make our.. Than what I felt/tried at the store and had great service and quality!, 2018 have had no back stiffness since we started using the.! Store so comparing the firmness of the experience was excellent | Privacy policy | Content Guidelines Sitemap... Make it softer this site you need to enable JavaScript truth though because they were to... - ( when our ordered one arrived, it 's YOURS '' that 's of! Is so perfect personnel will try to convince you that the queen-sized box spring n't! On the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and sizes! Shopping for a mattress is constructed can affect how warm or cool feel. Beginning to end, the price was reasonable some calls - we could our within! Great information and found a bed that does not the fault of the line king size mattress.... Pride ourselves on offering exceptional value to our customers mattress within months has sunk and collapsed -- - turning a... Mattress if you sleep with original mattress factory who rolls around all night return policy bought! Memory foam and hybrid mattresses size mattress set negotiation ; they are unyielding to the Classic one,,. 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Store but when our ordered one arrived, it 'll just cost nearly as as.