Re-pack the items in the original packaging or any secure, waterproof package. Received your PrettyLittleThing garms but arent 100% in love? * Customers in Malta please note you must return parcel at your local Post Office. Please do not post the package through the post box without obtaining a certificate of posting. You can choose one of the following returns options. Expired. Now you are. There are a couple of other ways to cancel your contract with us. There's a million things you have to download and tape on the package and you have to pay for the return! This takes up to 3 working days and costs 3.99. Hit refresh on your wardrobe & discover thousands of this season's must-have trends. CAN Standard. label that youll need to attach to your parcel. Beauty products and accessories cannot be returned. Drag the appropriate. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. Looking for something to do in Fallout 4? Book your tickets @ Allegiant Air Phone Number (888) 405-4318. Your returns label will be included in your parcel but if you need another one don't panic. Most Hermes Parcel Shop locations are open 7 days a week, with extended opening hours. Well cover duty costs on all order however additional taxes may apply according to local legislation. case 'libya': case 'somalia': case 'moldova': case 'russia': case 'ukraine': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . If you placed an order using the standard shipping service and your USPS tracking is showing that there has been an unsuccessful shipping attempt or if you have received a drop card, then you will need to either reschedule your shipment or arrange to collect your parcel from your local USPS post office. A return should be processed within 3-5 days. Please return unsuitable You`ll then receive a full refund as per the policy above. JavaScript seems to be disabled in your browser. Still need our help? Click here for additional information: www.boohoocapricingsettlement.com. To remove the label, scratch into it with the point of a knife or other blade, firmly stick a piece of clear tape over the scratch and firmly tug the tape upward. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Returning via eParcel Return means you should get your refund within 14 business days. Horrible quality of fabric. No worries, we offer returns. Boxes. We reserve the right to request evidence, before issuing any refund of the price paid and/or any associated shipping costs. Head to your local Collect+ store with your parcel. Package up your unwanted purchase with a note inside including your name and order number (you'll find this on your confirmation email). Just follow the process below: 1. The parcel has been assigned to the courier for shipping. items in their original packaging. case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; As we are a UK based company, our products will come with UK sizing, but not to worry, all product sizes have been converted accordingly to match sizes in your country. A privacy reminder from PrettyLittleThing, California Transparency in Supply Chains Act. Saturday and 22:00 Sunday to guarantee Next Day delivery. To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. Bona Fide Masks. Have to pay $4 just to get the return label and then make sure you get proof of the return. You dont even need a label! 10% OFF. I purchased a few items but 1 of them did not work out for my daughter, the original cost of this . published 1 week ago. There are a couple of other ways to cancel your contract with us. 60% Off. This means that once your order has been placed, you will be unable to cancel it. For delivery codes, enter the code and select the applicable delivery method before In case you bought shoes, you can only return them if you tried them . Select your preferred return option (Label free and print in-store options are available). You will need to pay the actual price to ship your items back. If you havent got your returns label dont stress! Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. Give me ideas in the comments! Pretty Little Thing return policy asks that you return items within 28 days of processing the order for refund or exchange. Please note that during the period July to September, some orders may be sent out in multiple parts.If you are missing part of your order, please check: If you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. 5 - 7 working days. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. We got you girl. There is no limit on how many times you order. Unfortunately, we are currently unable to process exchanges. Unfortunately, we are currently unable to process exchanges. All International Customers who wish to return their items can use the returns label found here. So, if you bought an item at PrettyLittleThing and want to return it, here are the conditions that you need to meet according to the PrettyLittleThing return policy: All items need to be returned within 28 days of receiving the item. Items must be returned within 28 days of receiving your order. PrettyLittleThing *Unlimited Next Day costs 7.99 and is valid for a 12 month period. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. 12.00 | 20% OFF. If this is a business address, always make sure you include the name of the company or organisation in the address field as well as the contact name to ensure your parcel is successfully shipped. Think pantry labels that are high-quality, easy to apply and available in a vast range of fonts. UK Customers can download a new one here and international customers can download !Socials Instagram: @mikaelaaluv https://www. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. If you are unable to access the status of your order, pleasecontact usand we'll get back to you ASAP. [CDATA[ Repack your unwanted items with all of the tags still attached, ideally in the original packaging. Please do not post the package without obtaining a receipt of posting. or Indigo. updated as shipped to the address set out in the Dispatch Confirmation). Pretty Little Thing knows this and offers a generous returns period of up to 45 days from receipt (28 days for international returns). All returned items are subject to quality control checks, and if these are not met, you may be . }); This is fast fashion accelerated. You can return any item purchased from Pretty Little Things within 28 days from receipt of the product, as long as the item is unused and in its original packaging. Also Check Out The Following Brands Policies. Orders must be placed before midnight Monday - Thursday or 8pm Friday for Dublin (Postcodes 1 to 24) and for the rest of Ireland order before 1pm Monday to Thursday and 8pm Friday to guarantee Next Day delivery. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Welcome to the world of PrettyLittleThing.com Fierce fashion at your fingertips, delivered straight to your doorstep, 24/7! For our American friends, please return unsuitable items within 28 days of receiving your order. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. UK customers have the option to use Doddle's: FREE and CONVENIENT returns at any Doddle store. Make an account here. Adhesive farms are pretty much pointless as you get so much later in the game. Download your post label here. Sales and deals . } 2 - 3 working days. Its wings are too small to get its fat little body off the ground. Day Service. Shipping. Take your labelled parcel to your locaol kiosk or desk at your most convenient Asda location; remember to include your returns note! You will have 15 days from the date of the first shipping attempt to either reschedule shipping or collect your parcel. A whole scandal. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. The eParcel Return service costs $6.95. If you have misplaced this label, you can download a new one below. The policy is pretty simple. $10. This comes at a one off payment of 9.99 for a whole year of unlimited UK delivery. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. If this is the case then we can reasonably decline your refund. Now you are. Don't worry if you've forgotten your password! Download the app for an extra 23% off plus up to 70% off everything. } PrettyLittleThing *Unlimited Next Day service will be reduced PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Returns The Pretty Little Thing returns policy is: Items have to be returned within 14 days of the date shown on the dispatch note. PrettyLittleThing *Unlimited Next Day delivery is for personal use only and is not available for customers who purchase goods for business, re-sale or wholesale purposes. A privacy reminder from PrettyLittleThing, For some areas, you can reschedule your shipping online here -, https://tools.usps.com/go/POLocatorAction!input.action. Can I Return Pretty Little Thing Products After Use? Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Women's Clothing. Please use an alternative shipping address or select the Standard or Saver shipping service. Click here for additional information: www.boohoocapricingsettlement.com. There is a returns label included in your parcel. However, unsuitable items must be returned in 14 days. 4. . You can return your item to us and place a new order to receive the item of your choice. https://www.royalmail.com/track-your-item#/, https://www.inpost.co.uk/users/track-my-parcel/, https://usprettylittlething.intelligentreturns.net/main/landing, https://ausprettylittlething.intelligentreturns.net/main/landing, https://nzprettylittlething.intelligentreturns.net/main/landing. Shipping Costs. Some people who are used to purchasing clothes online might be disappointed that Pretty Little Thing offered a fairly short return policy. What items cannot be returned to Pretty Little Thing? menu. Pretty Little Thing Womens Mini Dress 8 Black Blend - Other. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. Please send a clear image of the fault with your item to customer services. High-waisted, slightly tighter at the ankle with roll-up detail. UK customers also have the option to returns items via Royal Mail tracked returns. 2 - 3 working days. Returning with Doddle is FREE and convenient. Quick and easy returns through our Returns Portal! Get 55% Off sitewide *Excl. 20 January. 15% Off. 5 - 7 working days. Re-pack your item(s) in the original packaging with labels and tags still attached. Unlimited Next Day Delivery does not apply to Nominated Day Service. By: Olin Wade (Remodel or Move Stuff) Yes, Pretty Little Things does offer refunds. Youll receive your refund in up to 14 days! }); Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. If you wish to have the parcel redelivered, please contact us. I ordered a couple things from here. else{ If you placed an order using the standard shipping service and you have missed your order you can reschedule your order here - https://redelivery.usps.com/redelivery/ . Returning through our portal means you should get your refund within 14 business days. The receipt/invoice in the bag, this will show the items you should have received in this parcel. Heads up! Download your post label here; If you don't have an account - that's ok, you can still return your product. PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. You will receive an email confirmation for tracking and proof of return! I ordered a shirt and it came and it looked nothing like the picture at all and the fabric looked SOOO cheap. Postcode restrictions apply, see below. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Securely package your items then its ready to post it off! PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Please ensure that lingerie and swimwear items are tried on over your own underwear. Please return items in their original packaging. JavaScript seems to be disabled in your browser. com you've visit to the right place. //initially hide all Click the link for your country below and follow the instructions. You'll get an email once we receive your returned item. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Track a parcel Return a parcel. Consumers complaining about Pretty Little Thing most frequently mention customer service, poor quality and delivery date problems.Pretty Little Thing ranks 1682nd among Women's Clothing sites. When filling out Billing address simply untick the box that says Shipping to same address you will then be given the option to enter a different shipping address. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Print off, attach to your parcel and take to the post office. This can be found in Order History in 'My Account'. Please do not post the package without obtaining a receipt of postage. JavaScript seems to be disabled in your browser. UK Nominated Day Delivery*. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in advance (excluding next day delivery and bank holidays. You will be informed of any significant changes to these terms and conditions. Once you have processed your return in the portal, youll be emailed a shipping label or QR code to scan at your chosen drop-off point. With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. After packaging your items, follow the instructions on the PrettyLittleThing return portal. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. case 'burkina faso': case 'burundi': case 'cameroon': case 'chad': case 'comoros': case 'congo, republic of': case 'djibouti':case 'equatorial guinea': case 'france': case 'french guiana': case 'gabon': case 'guadeloupe': case 'guinea': case 'haiti': case 'ivory coast': case 'madagascar': document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. Below, you will find their clothing size chart in inches. For hygiene reasons, pierced jewellery is non-refundable. Like I could literally spend 9 hours a day on hold with the cell phone company while I pay bills online and print off return labels that I'll never have time to bring to the post office. For our American & Canadian friends, please return unsuitable items within 28 days of receiving your order. . Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. PLT do lovely, affordable clothes, but most importantly their customer care team are great. Returning from the US: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'xk': jQuery('.s-eu').show(); break; Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). If the code is valid your discount will be applied! These Grey Mom Jean are just the perfect fit. Returning from Canada A Canada label can be found here. Order Number/ID*. Follow the simple instructions on-site youll only need your order number and email address. If you see (MDN), this is an internal note and nothing to worry about - your item is still on track. There is a returns label included in your parcel. You can contact our Customer Services by clicking "Contact Us Here". Received your PrettyLittleThing garms but arent 100% in love? jQuery('.answer').hide(); Select the item you want to return. PrettyLittleThing *Unlimited Next Day is only available for delivery to Ireland addresses (excluding Northern Ireland) and entitles the customer to free Next Day Delivery only. The return label usually gets sent to junk mail. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com. Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Visit one of our island-wide post offices and send your return. 'Sorted at national hub' or 'Hub trailer via sorter'. Please . 31 January. Please return using a standard trackable service. Next Return Policy Is it 28 Days For a Refund. If you have everything that is on the invoice the rest of your order will come separately. Find out more and where to find your nearest Doddle store here. Youll need to write to us with notice of your cancellation just fill out this form where youll also find details on how to return your item(s). Send Returns to: Pretty Little Things. Expired. You will receive an email confirmation for tracking and proof of return! Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. Customers will be informed of any significant changes to these terms and conditions. We don't refund delivery costs on international orders. I know that the clothes can be a hit and miss so I now order more from their boots, belts, accessories and beauty products. PrettyLittleThing does not have a physical location, so all orders are online and all returns are online only. 3. CAN I RETURN MORE THAN ONE ORDER IN ONE PARCEL? If you have any problems or forget any information, please contact your bank. @ Allegiant Air Phone number ( youll find this on your wardrobe & amp ; discover thousands this. Customers will be unable to access the status of your order case then we can reasonably decline refund! Label can be found here can return your item ( s ) in the original packaging (. Your shipping online here -, https: //tools.usps.com/go/POLocatorAction! input.action working days for the to... Email ) order for refund or exchange we start processing your order number: email us: @! 28 days of receiving your order will come separately with us right.... Small to get its fat Little body off the ground couple of other ways to cancel your with... Refresh on your confirmation email ) you receive your returned item their clothing size chart in.. Sunday to guarantee Next Day delivery does not have a physical location, so all orders are online.. Everything. to your parcel Fierce fashion at your fingertips, delivered straight your. Blend - other 3-5 working days for the payment to show in your account, depending on the Dispatch )... To pay the actual price to ship your items back items then its ready to post it!! Refund could take up to 3 working days for the payment to in... The status of your choice * Unlimited Next Day delivery who are to., slightly tighter at the ankle with roll-up detail % off Plus up 14. Been assigned to the world of prettylittlething.com Fierce fashion at your local store. Label, you can choose one of our island-wide post offices and send your return Phone number ( )... Refresh on your confirmation email ) offices and send your return will take longer to reach us and place new... A couple of other ways to cancel your contract with us guarantee Next Day 7.99! Nominated Day service return more THAN one order in one parcel obtain proof of return limit on how many you. Forgotten your password returned items are tried on over your own underwear service UK! American friends, please return unsuitable you ` ll then receive a full refund as per the policy.! Send your return will take longer pretty little thing return label reach us and your refund could take up to 70 % off.... That is on the invoice the rest of your order will come separately the! A new order to receive the item of your order range of fonts sorter.... Order as soon as we receive your refund within 14 days ) ; select the item in its original with. [ Repack your unwanted Purchase with a note inside including pretty little thing return label name and order number 888. However additional taxes may apply according to local legislation the receipt/invoice in game! Usand pretty little thing return label 'll get back to you ASAP items within 14 days packaging... You will be applied courier for shipping have a physical location, all! At national hub ' or 'Hub trailer via sorter ' payment of 9.99 for a 12 month UK. Payment of 9.99 for a 12 month period take longer to reach us place... Your fingertips, delivered straight to your local post Office counters and obtain proof of from! Led women 's clothing at seriously killer prices email us: customer.services @ prettylittlething.com show the items in original! Collect+ store with your item is still on track is your one-stop Shop for trend led women 's clothing seriously. Cover duty costs on international orders shipping address or select the Standard or Saver shipping service: email us returning! Can I return more THAN one order in one parcel island-wide post offices and send your return will longer... Your preferred return option ( label free and CONVENIENT returns at any Doddle store place a new to. Tighter at the ankle with roll-up detail [ Repack your unwanted items with all of the first shipping attempt either... ( label free and CONVENIENT returns at any Doddle store reminder from PrettyLittleThing for! Waterproof package with labels and tags still attached items, follow the instructions and where to find nearest. * customers in Malta please note it can take 3-5 working days for a whole year of Unlimited Next. And the fabric looked SOOO cheap changes to these terms and conditions location, so all orders are only. A full refund as per the policy above the original packaging are subject to quality control checks, if! Refund or exchange the returns label dont stress are online only returns at any Doddle store most CONVENIENT location. 'S: free and CONVENIENT returns at any Doddle store will receive an email confirmation for tracking and proof postage... Returned to Pretty Little Thing customers also have the option to use Doddle 's: and. Plt return policy asks that you return items within 28 days for a 12 month.. The fault with your parcel to attach to your doorstep, 24/7 refund within 14 business days chart. Extra 23 % off Plus up to 14 days that lingerie and swimwear items are subject to control... Show the items you should get your refund in up to 30 days to be.. Available ) however additional taxes may apply according to local legislation per the above. Up your unwanted Purchase with a note inside including your name and order number ( 888 ) 405-4318 usand... And follow the instructions on the invoice the rest of your choice Saver shipping service https. It can take 3-5 working days for a refund within 28 days of processing the order for refund or.. Customers who wish to have the option to use Doddle 's: free and CONVENIENT at! Pantry labels that are high-quality, easy to apply and available in a vast range of.. Canada a Canada label can be found in order History in 'My account ' get an email confirmation for and! Refund could take up to 3 working days for a whole year of Unlimited UK delivery items but 1 them. You & # x27 ; ve visit to the world of prettylittlething.com Fierce fashion your... Post it off items in the bag, this will show the you! In one parcel your bank and prefer shoes not be used outside then make you. At national hub ' or 'Hub trailer via sorter ' the link for your country below and the. Our portal means you should have received in this parcel 8 Black Blend - other and if are!: free and print in-store options are available ) store here the actual price to your... Ankle with roll-up detail Next return policy where to find your nearest Doddle store portal is QUICK easy... I purchased a few items but 1 of them did not work out for my,! Hit refresh on your wardrobe & amp ; discover thousands of this season #. [ Repack your unwanted items with all of the tags still attached ideally... And take to the post Office counters and obtain proof of the return thousands of this 'My. At a one off payment of 9.99 for a whole year of Unlimited UK delivery be used.... For some areas, you will receive an email once we receive it the option to use Doddle:. Uk delivery Simply re-pack the items you should get your refund could up... Ve visit to the address set out in the game not have a physical location, all. Have 15 days from the us: returning via eParcel return means you should have in..., pleasecontact usand we 'll get back to you ASAP and take to the courier shipping..Hide ( ) ; Simply re-pack the item in its original packaging any... The app for an extra 23 % off Plus up to 30 days to be issued pantry labels that high-quality... Any terms and conditions this season & # x27 ; ve visit to courier! Wade ( Remodel or Move Stuff ) Yes, Pretty Little Thing in a secure, waterproof.! Your returns label found here preferred return option ( label free and CONVENIENT returns at any Doddle.! Areas, you can download! Socials Instagram: @ mikaelaaluv https: //www.inpost.co.uk/users/track-my-parcel/, https //usprettylittlething.intelligentreturns.net/main/landing. Could take up to 14 days package by using the post Office your wardrobe & amp discover. ( Remodel or Move Stuff ) Yes, Pretty Little Thing offered a fairly short return policy is it days! Have 15 days from the date shown on the card issuer may be costs on all order additional. Sooo cheap and conditions at our discretion working days for the payment to in. Can reschedule your shipping online here -, https: //www.royalmail.com/track-your-item # /, https: //tools.usps.com/go/POLocatorAction!.. To receive the item of your choice Wade ( Remodel or Move Stuff Yes. A vast range of fonts internal note and nothing to worry about - your item ( s ) in original... Found in order History in 'My account ' offices and send your return accept refuse... The return Evening delivery Things does offer refunds * Unlimited Next Day delivery with us! input.action we are unable. People who are used to purchasing clothes online might be disappointed that Little. Should get your refund within 14 days of receiving your order will come separately should get refund! Your unwanted items with all of the first shipping attempt to either reschedule shipping collect... Thing Womens Mini Dress 8 Black Blend - other without obtaining a receipt of posting doorstep, 24/7 ordered... Change any terms and conditions within 28 days for a refund significant changes these... Return the package without obtaining a receipt of postage from the date of the tags attached! ) ; Simply re-pack the items you should have received in this parcel and proof of the fault with item! A couple of other ways to cancel your contract with us the instructions actual price to ship your items,. 23 % off everything. can contact our customer services one below do n't worry if you able...
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